Have you been trying to improve your customer expereince but your measures aren’t moving? Or do you just need some guidance from the recognized world experts? We have completed lot of successful implementations using our unique tools and methodologies. We understand the problems and pitfalls. Customer experience & journey / International marketing / Digital marketing / Data expert / Change management & disruptive routes / Turnaround, reshape organization / Training. Thinkers & doers
CEO & founder of 60mn Romuald CETKOVIC (HEC) loves customer experiences that enable world-changing. With passion and expertise Romuald directed the Nespresso data & customer experience program. Prior to joining Nespresso, he worked in Ebusiness and Marketing at several companies....