Besnowed

At Waywest Design, we seldom find ourselves in a position where sharing a negative review feels necessary. We believe in building bridges, not burning them. However, our recent experience with Rory has left us in a challenging situation, compelling us to share our side of the story to provide a balanced perspective to future clients and collaborators.In September-October 2022, we worked with Rory, anticipating a productive partnership and high-quality outcomes. Unfortunately, the collaboration faced significant hurdles from the outset. Despite Rorys efforts, the work delivered did not meet the project's requirements or our client's expectations, even after several revisions. This misalignment in quality expectations led to the project being discontinued by our client, a situation we deeply regretted.Understanding the importance of fair compensation, we reached out to Rory to settle any financial obligations, offering payment for the work attempted, and recognising the time and effort invested. This gesture was made despite the financial loss and disappointment faced on our end due to the project's cancellation.Our attempts to resolve the situation amicably have been met with unexpected resistance. Rory's decision not to engage in constructive dialogue, coupled with demands that go beyond the scope of our agreement, has been perplexing. We firmly believe in honouring our commitments and expect a similar professional courtesy in return.It is with a heavy heart that we share this account. Our preference would always be for a direct, constructive resolution to any disagreement. Public discourse is not our chosen method to resolve conflicts, especially when we believe there remains a path to mutual understanding and respect.Sincerely,The Team at Waywest Design