Number of Employees
$10,000 - $25,000
Average Hourly Rate
We Make Bad CX Great.We work with companies to rid the world of bad customer experiences.
Are we the right fit?Our ideal client is focused on creating great customer experiences, but frustrated with finding, fixing, and measuring the bad ones. Sound familiar?
You’ll find our approach is a breath of fresh air.We specialize in pinpointing areas where your customers are frustrated, making them better, and measuring their performance.In simpler terms, we increase your revenue by solving problems that are driving customers away.
How do we do this?We use our unique evaluation system, the CXI Scorecard, which measures every key interaction your customers experience. This complimentary score becomes a tangible plan for improving those experiences and an actionable roadmap for what to do next.