Digital Minds BPO Overview
Number of Employees
100 - 249
$1,000 - $10,000
Digital Minds BPO services are among the top BPO company in the Philippines offering front office and back-office services. They offer various services like customer support, back-office support, creative services and technical support. Their global presence and expertise in BPO solutions have earned them a prominent position in the BPO sector.
They have established a strong customer base through their excellent services offering and also through their innovative services like integrated e-commerce solutions. Their business growth has largely depends on their expert approach towards customer needs and their attention to quality. They also use state of the art technology for various clientele requirements. They also use intelligent processing and data acquisition techniques for providing tailor made solutions to various industries like call center, finance, telecom and other healthcare verticals.
They provide world class call center solutions and other integrated solutions to corporate customers all over the world. The services offered by this bpo service provider are aimed at making your work more productive and efficient and less time consuming. They have an unmatched ability to combine these exceptional elements and come out with a product that matches every requirement that a customer has for a successful business. They are also renowned for their dedication to customer requirements, technological innovation and their global presence.
The other main aim of this company is to make sure that the customer service they provide to their overseas counterparts is of top notch. Some of them include but not limited to - customer assistance, pre and post-sales support, training & teaching of staff, access to quality equipment, etc. If the front office service provider fails to meet any of these expectations then the reason can be justified only when they refuse to put up the performance levels promised to the overseas market.