405 E 12450 South Suite M, Draper, Utah 84020, United States
Fusion CX Overview
Number of Employees
1000 & Up
Minimal Budget
$10,000 - $25,000
Average Hourly Rate
$25/hr
Year Founded
2004
With over 35 years of industry experience and a client base of 250+ companies spanning multiple sectors, Fusion CX Group is a trusted provider of top-notch call center and customer care services.
Fusion CX delivers world-class solutions on a global scale through its strategically located global centers and locations in the USA, Canada, El Salvador, Philippines, Jamaica, Albania, UK, India, Morocco, Colombia, Kosovo, Mexico, Thailand & Bangkok.
Fusion CX delivers world-class solutions on a global scale through its strategically located global centers and locations in the USA, Canada, El Salvador, Philippines, Jamaica, Albania, UK, India, Morocco, Colombia, Kosovo, Mexico, Thailand & Bangkok.
Headquarters
405 E 12450 South Suite M, Draper, Utah 84020, United States
Other Locations
507 Place d´Armes Bureau 1000, Montreal, H2Y 2W8, Canada
515 Oakland Road, Spindale, North Carolina 28160, United States
405 E 12450 South Suite M, Draper, Utah 84020, United States
Suite 140, Westlink House, 981 Great West Road, London, TW8 9DN, United Kingdom
9 Cornwall Street, Bunbury, Perth, 6230, Australia
Fusion CX Services
Areas of Expertise
- BPO Expertise
- Back Office Outsourcing Expertise
- Business Consulting Expertise
- Call Center Expertise
BPO Expertise
BPO Expertise
- Back Office Outsourcing
- Data Entry
- Medical Billing
Back Office Outsourcing Expertise
Back Office Outsourcing Expertise
- Claims Processing
- Transactions Processing
Business Consulting Expertise
Business Consulting Expertise
- Change Management
- Project Management
- Telecommunications Consulting
Call Center Expertise
Call Center Expertise
- Inbound
- Telemarketing
Fusion CX Portfolio
BPOTelecom Service Provider in the United States
BPOHome Improvement Brand
BPOBoosting Revenue for a Top Home Improvement Brand
Fusion CX Reviews
Submit a review
BPO ServicesProject Type: BPOReview Date: 3 January, 2024Source: 3rd-party Review PlatformMy experience with Fusion has been exceptional. The agency excels in the two areas that matter most to us—performance and communication. Fusion has significantly elevated our professional standards compared to our previous partners by consistently and promptly addressing all our needs.Rating:- Work Quality:
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BPO ServicesProject Type: BPOReview Date: 26 December, 2023Source: 3rd-party Review PlatformFusion was essential for our operations. We were hemorrhaging money on in-house outreach efforts. The agency took on the heavy lifting, qualifying our leads and providing us with beneficial transfers. Consequently, this saved us significant costs and improved our efficiency.Rating:- Work Quality:
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BPO ServicesProject Type: BPOReview Date: 17 December, 2023Source: 3rd-party Review PlatformLeveraging Fusion's state-of-the-art soundboarding technology was a game-changer in our lead outreach efforts. The agency enabled us to reach leads effectively and efficiently, sparing us the headache and substantial expense of developing an in-house outreach program.Rating:- Work Quality:
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Fusion CX Clients
- Meesho
- CraftJack
- HomeAdvisor
Previous AgencyEvolve Technologies (Pvt.) Limited