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Mobile App Development Project for Insurance Company

Blockchain-based Web and Mobile Portals Helped Singapore Life

Client:
Blockchain
Industry:
Insurance
Location:
Singapore
Indus Net technologies has helped many insurance companies in the past to go digital. Our approach in helping Singapore Life focused on building Blockchain-enabled web and mobile portals. Blockchain
technology provides an unassailable shield to financial transactions and identity verification. Our developers integrated multiple features such as customer service, sales, onboarding and profile management into a single portal, and bolstered every process by Blockchain-based security. We developed a Blockchain-based web portal and mobile applications (iOS and Android) for the agents.

In addition, when existing customers called up the customer care with issues or questions, agents were unable to deliver timely service because customer information was stored in multiple locations, and many a times information was not up to date. The company also wished to get more of its agents in banks to sell policies to customers: a feat which was possible only if stringent banking security standards were met.

Singapore Life had these specific requirements:

• An easy-to-use UI/UX
• Synchronize data while offline
• Validate and approve customer transactions and onboarding
• Adhere to strict banking security protocols to manage customer
information
• Provide seamless customer service
• Enhance productivity of agents

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