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How hotel management software development has increased operational efficiency by 31%
As hotel owners open a new establishment, they encounter a plethora of new obstacles to ensure the maintenance of their property. From overseeing bookings to providing exceptional customer service, hoteliers must anticipate and be ready to tackle the demands of a thriving hospitality business.Our client approached Innowise with the idea of hotel management software development, aiming to create a tool that optimizes hotel operations and guarantees a high level of customer satisfaction. This innovative solution is specifically designed to assist hoteliers in efficiently managing their business and effortlessly handling any challenges that arise.
Solution: Developing advanced property management software for hotels to streamline their operations
The primary task was to define the components of the future software for hotel management and ensure their successful operation. During the analysis, we determined that the system would include the following modules: central reservation system (CRS), channel management, front-desk operations, CRM and customer data management, and back-office. After that, we began developing each component.
We started working on this project with requirements gathering. Our business analysts conducted interviews with the client to understand all the challenges hotels face. Based on this information, our team negotiated on the system components and process flows that would best meet the clients goals and objectives. Our development team then designed a solution tailored specifically for the clients hotel and the hotel industry in general, resulting in a robust and efficient system that can increase efficiency and profitability.
Our team understands the importance of having a well-trained and knowledgeable staff when it comes to using a new system. Therefore, in addition to hospitality software development, we allocated 3 months to train the hotel staff on how to use the new system.
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