RAYA CX

RAYA CX

Creating unfailing brand loyalty through exceptional customer experience

26th of July Road, Touristic Zone, Giza, 12568, Egypt

RAYA CX Overview

Number of Employees
1000 & Up
Minimal Budget
Inquire
Average Hourly Rate
$25/hr
Year Founded
2001
We provide many of today’s world-leading technology and consumer electronics brands with robust platforms to effectively interact with customers within a continuously dynamic environment.
 
We offer – through our support professionals – tailored end-to-end CRM solutions including multiple modules for inside sales, order management, customer care, and technical support to several Fortune 1,000 companies within the EMEA region, and beyond.
We keep up with the rapidly evolving customer expectations in digital-oriented industries, like Fintech, insurance, healthtech, via implementing CX best practices. Since the people element is at the heart of born-tech and digitally native companies, effective workforce planning with agility is intrinsic.
Headquarters
26th of July Road, Touristic Zone, Giza, 12568, Egypt
Other Locations
Outsource City, ACSS Building, 345823, Dubai, 502, P.O B, United Arab Emirates
Atlas Tower, Al. Jerozolimskie 123a, 02-017, Warsaw, 123a, 02-0, Poland
Shoaibi Building, Prince Thamer Street, Al-Khobar Al Shamalia, Khobar, 34428, Saudi Arabia
1st Floor, Millenium Tower, King Mohammed VI Avenue, Al-Seef Manama, 19010, Bahrain

Areas of Expertise

  • Accounting Expertise
  • Call Center Expertise
  • HR Outsourcing Expertise
Accounting Expertise
Accounting Expertise
  • Payroll
Call Center Expertise
Call Center Expertise
  • Inbound
  • Outbound
HR Outsourcing Expertise
HR Outsourcing Expertise
  • Recruiting
  • Staffing

RAYA CX Clients

  • A Leading Online Food Ordering Company in the ME
  • A Giant Emirati Retailer in MENA
  • Renowned Airlines Company

RAYA CX Awards

  • Contact Center World Awards 2021
  • IAOP PARTNER OF EXCELLENCE 2021
  • Gulf CX Awards 2021 - CX in Times of Crisis
  • Top Global 100 Outsourcing Companies