We start with stakeholder and user interviews, we carry out focus groups, mapping, modeling, then we prototype and test these prototypes with real users, and finally, after several iterations, we advance with the development over a validated design. At the end of the process, we test the developed product again in order to detect the last improvement opportunities and polish the final details, thus obtaining our first-class product.
The tools used for the UX design and testing are mainly Figma, Anima, and Framer. We use our own design systems or open-source such as Material UI. The tests are carried out virtually or face-to-face depending on the project needs. For the frontend development, we mainly use React.js technology. Regarding work methodologies, the team adapts to the client's work modality, generally, we apply agile methodologies throughout the entire design process, SCRUM or LEAN UX. Thanks to an atomic design system, we can turn a design in Figma into code in a simple way.
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