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Embracing AI Without Sacrificing Craft: An Open Letter to Creative Agencies

Artificial Intelligence 1,677
Embracing AI Without Sacrificing Craft: An Open Letter to Creative Agencies
[Source: Pexels]
Article by Enrique Jose TabuenaEnrique Jose Tabuena
5 min read
Published: May 23, 2025

Key Takeaways:

  • AI can accelerate creative workflows, but without human oversight, it risks diluting originality and brand voice.
  • Responsible agencies are adopting hybrid models where AI handles production, while humans drive strategy, tone, and intent.
  • The real creative edge lies not in using AI, but in knowing when to pause, question, and bring distinctly human judgment to the table.

One thing was made very clear at this year’s Google I/O.

The age of AI-enabled creativity is in full swing, waiting in the green room, fiddling with lighting presets, and writing ad copy.

Tools like Claude AI are cranking out pitch decks. Platforms for AI interior design are drawing up living rooms that look straight out of a magazine spread.

These capabilities are a far cry from when OpenAI first introduced the world to ChatGPT in 2022 — and, if Google has anything to say about it, this is only the beginning.

According to data from Exploding Topics, search interest in tools like “AI vocal remover” has jumped by 9,800% over the last 5 years. Meanwhile, “AI interior design” searches have grown by more than 99 times.

Growth of Trending Topics According to Exploding Topics

The numbers speak for themselves. These aren’t a passing curiosity. These are market signals.

The creative industry, long familiar with automation in its many forms, is now facing a new kind of disruption.

It’s one that doesn’t just speed up workflows but raises deeper questions about authorship, originality, and the very soul of creative work.

Miyazaki spent his entire life building one of the most expansive and imaginative bodies of work, all so you could rip it off and use it as a filter for your vacation photos.

Not into this one bit. Protect artists.

— Robbie Shilstone (@shilstone_arts) March 26, 2025

As someone who dove deep into campaign strategy and creative execution during the dawn of AI, I was initially amazed at its capabilities to write content.

Great content? Perhaps not, but certainly passable as a springboard towards something great.

But now that I stand waist-deep in prompts and algorithms, my awe has given way to a more measured perspective.

The Promise and the Problem

To say AI is merely “useful” in creative work would be like saying Photoshop “helped” digital design.

In truth, it's redefining how things are being done.

A freelance designer who once juggled concept sketches, client notes, and 12 rounds of revisions can now feed prompts into an AI tool, tweak outputs in minutes, and meet deadlines without selling their sanity.

Content creators are offloading time-consuming production tasks to AI, freeing up mental space for bigger ideas and better storytelling.

In a world obsessed with scale and speed, these tools offer both. And yet, something uneasy lingers beneath the surface.

There’s a growing sense that the line between “creative partner” and “creative replacement” is beginning to blur.

Why are we okay with AI replacing underpaid manual labor but uneasy when it disrupts well-paid creative jobs?

A viral tweet goes
‘I want AI to do my laundry so I can write—not write so I can do my laundry.’

As we enter the 5th Industrial Revolution, IP-heavy industries like…

— Nikhil Narendran (@niknaren) January 22, 2025

AI-generated logos, AI-scripted ads, and AI-written short stories might not win Pulitzers, Cannes Lions, or Clio Awards.

But they’re good enough to get into people’s feeds, inboxes, and pitch meetings.

The thing about creativity, though, is that it’s stubbornly human.

AI can write a script, but it can’t read a room. It can design a logo, but it doesn’t know what it should mean to a generation of customers.

This highlights a fundamental aspect of creative work. At its best, creativity isn’t just about form or output. It’s about intent.

That’s why even the most sophisticated tools still require a human to frame the question, set the tone, make the cut, or say “this feels right.”

Of course, this doesn’t mean just any human. This is where the years of expertise that creatives bring to the table come in.

The Temptation to Cut Corners

Still, it’s hard to deny that AI's convenience is truly seductive.

In an industry where deadlines shrink and margins tighten, the temptation to automate everything is very real.

Agencies under pressure to produce more content for more platforms in less time may find it easier to let AI tools generate campaigns, captions, and even creative direction from scratch.

Creatives Juggle Multiple Clients At The Same Time to Meet Deadlines| Source: Freepik

But speed isn't everything.

This is especially true when outputs start to sound like they were cooked in the same content kitchen as a thousand other AI-generated social media posts.

A prompt can get you started, sure. But left unchecked, it can also flatten a brand’s voice into something indistinguishable from everyone else's.

That’s the paradox agencies must now contend with. Generative AI is excellent at mimicry. It’s less skilled at subtext, satire, and soul.

The work might look polished. It might even convert. But if every campaign starts to feel like it came from the same algorithmic mold, clients won’t stick around for long.

The recent wave of AI-generated marketing missteps (awkward stock photos, offbeat ad copy, or worse, tone-deaf messaging) shows what happens when companies mistake automation for insight.

 
 
 
 
 
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A post shared by DesignRush | Connecting Businesses with Verified Agencies (@designrushmag)

After all, machines don’t know what not to say. They only know what’s been said before.

Which brings us to my larger point: overreliance on AI shapes thinking.

The more creatives use AI to generate ideas, the more those ideas start to sound alike.

And unfortunately, it’s training a generation of marketers, designers, and writers to be curators of AI content, not creators in their own right.

How Agencies Can Adopt AI Without Losing Their ‘Souls’

Let me be clear. I don’t think creative agencies should reject AI.

However, I do champion responsible usage.

Smart agencies are already building hybrid workflows where AI handles the heavy lifting (caption writing, versioning, color correction, etc.), while human teams focus on strategy, tone, and nuance.

Others are investing in creative quality control, using AI to generate first drafts, but making sure nothing goes out the door without a human pass.

The goal isn’t to wall off creativity from machines. It’s to preserve the parts of the process that make creative work matter: collaboration, emotion, and perspective.

And I firmly believe that the agencies that get this right won’t just survive this AI era. They’ll lead it.

That might mean training junior writers to use AI as a brainstorming partner, not a ghostwriter. It might mean rethinking client deliverables to include both human-first and AI-assisted versions.

Craft still matters. In fact, it matters more than ever when the output floodgates are open.

Agencies need to focus on the work that machines can’t replicate. If that sounds like a call to return to the fundamentals, that’s because it is.

The 6 Steps Agencies Should Implement for Responsible AI Use

Naturally, I’m well aware AI isn’t going to stop evolving just because someone writes an opinion piece. And creatives shouldn’t want it to.

These tools, if handled with care, can democratize access, accelerate iteration, and unlock whole new ways of thinking.

They can remove barriers between imagination and execution. They can help good ideas become great.

But it’s equally true that tools shape habits. And the best creative work is, at its core, a habit of attention.

If AI is the future of creativity, then the most valuable skill won’t be learning how to use it. It will be remembering what not to forget.

Tags:
AI creatives AI Tools creative agencies 
Enrique Jose Tabuena
Enrique Jose Tabuena
Senior Editor
Enrique Jose Tabuena is DesignRush's Senior Editor who has over a decade of experience in content strategy, creative copywriting, and SEO. He holds a Bachelor of Arts in Communications, Image and Sound Production from Ateneo de Manila University. Passionate about bridging brands and audiences through strategic storytelling and innovative marketing techniques, Enrique leverages his expertise to deliver insightful content for DesignRush's media platform.
Follow on: LinkedIn Send email: enrique@designrush.com
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