Our directory features top CRM consulting firms in the United States, assessed by 12 industry experts and informed by 650+ verified client reviews to help businesses identify the right CRM consultants.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
CSSChopper is a prominent web and eCommerce development company. Our team works on future-ready technologies to help clients stay competitive in the long run. We specialize in complex web development projects with expertise in modern tech stacks...
Top Services:
- Web Development
- Software Development
- WordPress Website Design
- IT Services
- ERP Consulting
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- Location
- New York City, New York
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 52 Projects Listed
Techcronus Business Solutions is a global provider of enterprise business solutions and modern-day technology services...
Top Services:
- Mobile App Development
- Web Development
- PPC
- SEO
- UI/UX Design
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- Location
- Los Angeles, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $25/hr
- Portfolios Count
- 14 Projects Listed
Digital Transformation Company Providing End-to-End Odoo, Mobile App, AI/ML and Software Solutions...
Top Services:
- Mobile App Development
- Web Development
- eCommerce Development
- WordPress Website Design
- Web Design
- Show more
- Location
- Scottsdale, Arizona
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 5 Projects Listed
HIFIVE is an award-winning advertising agency in Orlando, FL that is rethinking the connection people have with brands and businesses alike. We believe in connecting brands with people through messaging, relevancy, and culture. Our focus specialties include creative design, website development, and lead...
Top Services:
- Advertising
- Creative Services
- SEO
- Graphic Design
- Video Production
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- Location
- Orlando, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
You're not in the marketing business. You're in the plumbing business. We make sure you never have to become a marketing expert just to keep your schedule full. Our team builds complete plumbing lead generation systems using SEO, paid ads, AI automation, websites, CRM, email marketing, and review generation...
Top Services:
- SEO
- Digital Marketing
- PPC
- CRM Consulting
- Reputation Management
- Show more
- Location
- Albuquerque, New Mexico
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- Under $1,000
KITSS helps businesses grow with smarter digital marketing and AI-powered automation. From SEO, social media, paid marketing, and content to email marketing and lead automation, KITSS delivers practical solutions designed to improve online visibility, generate leads, and drive sustainable business growth...
Top Services:
- Graphic Design
- Branding
- Digital Strategy
- Web Development
- Digital Marketing
- Show more
- Location
- Trumbull, Connecticut
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
At CodeSol Technologies, we are top rated digital transformation & software development company based in Austin helping local SMEs scale with confidence. As a certified local expert, we partner with business owners generating $500K$1M+ annually to modernize operations, eliminate inefficiencies, and drive...
Top Services:
- Digital Services
- Software Testing
- Software Development
- Cloud Consulting
- CRM Consulting
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- Location
- Austin, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $30/hr
- Portfolios Count
- 2 Projects Listed
Solutions Wave, a leading software development firm, is committed to offering innovative, customized solutions that improve business operations. Our specialty is customizing and executing leading CRM systems, such as SugarCRM, Salesforce, Microsoft Dynamics, and Odoo, to your businesss specific needs...
Top Services:
- Web Development
- WordPress Website Design
- eCommerce Development
- Software Development
- Mobile App Development
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- Location
- Rochester Hills, Michigan
- Number of Employees
- Under 49
- Average Hourly Rate
- $40/hr
- Minimal Budget
- $10,000 - $25,000
O2 Media LLC offers comprehensive digital marketing solutions in New York, USA, including graphic design (logo, UI/UX, marketing), digital marketing (PPC, email, social media), development (mobile app, web, CRM), and New York SEO services (local, e-commerce, GMB optimization). Their focus is on elevating...
Top Services:
- eCommerce Development
- Web Development
- SEO
- PPC
- eCommerce
- Show more
- Location
- New York City, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $45/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
Sharcon helps businesses streamline operations and scale efficiently through AI-powered automation and custom software solutions. We design intelligent workflows, AI chatbots, CRM integrations, and modern web platforms that reduce manual work and improve customer experiences. Our solutions are tailored for...
Top Services:
- Web Design
- Web Development
- Mobile App Development
- AI Development
- Digital Marketing
- Show more
- Location
- Hollywood, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
Vimera is an official certified Salesforce partner, powered by Andersen Group an international software provider with 18 years of experience in the industry, over 1000 projects worldwide, and 3500+ IT professionals. Our expertise is backed by more than 120 Salesforce certifications...
Top Services:
- Cloud Consulting
- CRM Consulting
- Managed Services
- Staff Augmentation
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- Location
- Plano, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $55/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 1 Project Listed
Owner-led web design and AI studio in Colorado Springs. We hand-code fast, custom websites for local businesses and connect them to what brings in work: Google Business Profile and local SEO, a CRM with automated follow-up and review requests, missed-call text back, and an AI receptionist for calls and chat...
Top Services:
- Web Design
- Web Development
- SEO
- AEO
- AI Development
- Show more
- Location
- Colorado Springs, Colorado
- Number of Employees
- Under 49
- Average Hourly Rate
- $75/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Hope & Teal is a faith-driven creative and technology agency helping micro businesses grow with branding, web design, content, automation, Odoo ERP, and more -designed to simplify operations and support purposeful growth...
Top Services:
- Web Design
- CRM Consulting
- eCommerce Development
- ERP Consulting
- Branding
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- Location
- Mason, Michigan
- Number of Employees
- Under 49
- Average Hourly Rate
- $85/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 6 Projects Listed
Atanor Creative is a Miami-based agency that transforms brands through innovative design and strategic marketing. Inspired by alchemy, we turn creative ideas into extraordinary brand experiences. Our services include branding, web design, content creation, and social media marketing, all tailored to highlight...
Top Services:
- Digital Services
- Graphic Design
- Branding
- Package Design
- Web Design
- Show more
- Location
- Miami, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
CBus AI Agents builds custom AI agent systems and hardware setups for small businesses in Columbus, Dublin, and Central Ohio. Founder-led by Jeff Binek: Army veteran, Ohio State grad, 16-year business owner turned AI consultant...
Top Services:
- AI Development
- Business Consulting
- SEO
- Social Media Marketing
- Web Design
- Show more
- Location
- Dublin, Ohio
- Number of Employees
- Under 49
- Average Hourly Rate
- $115/hr
- Minimal Budget
- $1,000 - $10,000
Founded in 2017, Pillar Digital Marketing Agency offers website design and internet marketing services for local service businesses. Our Local Marketing Foundation blueprint sets the stage, integrating brand messaging, Google Business optimization, and a mobile-friendly website. After the essentials are in...
Top Services:
- Digital Services
- WordPress Website Design
- Reputation Management
- Logo Design
- Branding
- Show more
- Location
- White Plains, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $147/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 5 Projects Listed
We are NOT a super creative, cutting edge, fancy pants marketing agency. We focus on tried and true strategies proven to get our client partners results in their local market. We stick to what works. We only care about getting our partners an ROI. If that's what you want, you know what to do...
Top Services:
- Digital Marketing
- Social Media Marketing
- PPC
- CRO
- Media Buying
- Show more
- Location
- St. Paul, Minnesota
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
LaunchPad Marketing is the top choice for small-to-medium sized home service businesses who want to elevate their growth without breaking the bank. Home service businesses that follow our 5-step process will begin to experience steady growth in a way that provides an ROI that will always stay ahead of the...
Top Services:
- Web Design
- Web Development
- WordPress Website Design
- Digital Marketing
- PPC
- Show more
- Location
- Prattville, Alabama
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 3 Projects Listed
Branded Mayhem Collective (BMC) runs two practices from Richardson, Texas. 8gnc (8gnc.io) is the brand and digital agency: strategy, identity, websites, content, and growth. br8n (br8n.io) is the AI delivery practice: we install AI into how your operation already runs and leave you owning it...
Top Services:
- Branding
- Web Design
- SEO
- Creative Services
- AI Development
- Show more
- Location
- Richardson, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 7 Projects Listed
Drakos Inc. builds custom software for service businesses and operationally complex companies that have outgrown disconnected tools, spreadsheets, and generic platforms. We design and develop secure, scalable systems around the way each business actually operates from CRM and field service to workflow...
Top Services:
- Software Development
- Mobile App Development
- CRM Consulting
- ERP Consulting
- AI Development
- Show more
- Location
- Dover, Delaware
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
LinkTech Solutions is a Southern California technology agency helping businesses modernize through custom websites, software, automation, AI solutions, integrations, and IT services. We focus on building practical systems that reduce manual work, improve operations, generate leads, and give growing businesses...
Top Services:
- Web Design
- SEO
- AEO
- AI Development
- UI/UX Design
- Show more
- Location
- Chino Hills, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $160/hr
- Minimal Budget
- $1,000 - $10,000
Principal-led digital marketing, SEO/GEO, and RevOps agency for mid-market and PE-backed companies. We get you found in Google and AI search, then build the HubSpot and Salesforce systems that turn that visibility into pipeline and revenue your CRM can prove...
Top Services:
- Digital Marketing
- SEO
- PPC
- Content Marketing
- AEO
- Show more
- Location
- Cherry Hill, New Jersey
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
We are a top rated digital marketing agency and website designer in Denver, Colorado, providing a full suite of marketing, software and advertising services. We design highly dynamic websites and funnels geared towards high conversion rates. We can build in most cms design platforms and can provide...
Top Services:
- Video Production
- Reputation Management
- Web Design
- WordPress Website Design
- PPC
- Show more
- Location
- Erie, Colorado
- Number of Employees
- Under 49
- Average Hourly Rate
- $275/hr
- Minimal Budget
- Under $1,000
CRM Consultants by City
CRM Consultants by State
Popular Services
Hiring Guide: How to Choose the Top CRM Consultants in the US
What can US CRM consulting agencies do for business?
Leading CRM consultants in the US help businesses implement and optimize CRM platforms to support revenue operations and customer management at scale.
CRM consultants help organizations:
- Centralize customer data across teams
- Automate sales, marketing, and service workflows
- Improve forecasting and reporting accuracy
- Increase user adoption and CRM ROI
- Scale customer operations as the business grows
CRM applications have been shown to increase sales by up to 29%, improve sales productivity by up to 34%, and enhance sales forecast accuracy by as much as 42%, according to Salesforce. And integrating CRM software with AI can lead to a 15% increase in repeat sales.
It follows that the US CRM market reached $17.4 billion in 2024 and is projected to grow to $35.5 billion by 2033, at a CAGR of 8.27%.
Over the past five years, revenue for CRM system providers in the US has increased at a 3.4% CAGR, reaching $45.3 billion.
What should US companies expect to budget for a professional CRM consultant?
The costs reflect the scale of the implementation, the level of customization involved, and the number of teams and systems affected.
Based on project budgets commonly listed by CRM consulting firms on DesignRush, US businesses can expect the following CRM consulting project cost ranges:
- Smaller CRM initiatives and early-stage projects: ~$1,000–$50,000+
Often covering audits, basic implementations, limited customization, or initial rollouts. - More complex CRM deployments: ~$25,000–$100,000+
These projects usually involve advanced automation, integrations, data migration, and multiple user groups.
Hourly pricing
Many US CRM consulting firms advertise hourly rates clustered in the $25–$55 range, while providers with deeper specialization or broader scope may charge around $100–$150 per hour.
Actual costs are influenced by:
- Platform expertise
- Project complexity
- Delivery model
- Post-launch support requirements
What is the normal project timeline for US CRM consulting services?
These projects are shaped by organizational readiness, system complexity, and the number of processes being implemented.
Most consulting engagements follow a phased delivery model:
- Discovery & requirements gathering
- Platform configuration & customization
- Data migration & integrations
- Testing, training & launch
- Post-launch optimization
Based on CRM implementation timelines reported by consulting firms in our directory and supported by industry benchmarks, normal project delivery windows include:
- Discovery and planning efforts: around 2–4 weeks
- Small-to-mid CRM rollouts: approximately 1–3 months
- Large or enterprise implementations: 6–12 months or longer
How to choose the best US CRM consulting company for your business?
With a large number of CRM consulting providers in the US market, selecting the right partner requires careful evaluation beyond certifications alone.
Businesses should consider:
- Clarity of objectives: Defining what success looks like — whether improving pipeline visibility, automating workflows, or enhancing customer experience.
- Platform and industry experience: Prior work with your CRM platform and familiarity with your business model can reduce implementation risk.
- Demonstrated delivery outcomes: Case studies that show how the firm handled configuration, integrations, and adoption challenges.
- Data and integration capabilities: Experience migrating data and connecting CRM systems with other business tools.
- Delivery structure and communication: Clear onboarding processes, timelines, and collaboration expectations.
How to find right provider on DesignRush that fits your budget?
We’ve curated a list of top CRM consulting agaency on DesignRush across multiple price points, so you can identify a vendor that's within your budget.
| High budget: $50,000+ |
|
| Low budget: $25,000-$50,000 |
|
Beyond budget, our agency directory allows you to filter agency profiles by location, area of expertise, agency reviews, client types, team size, and hourly rates.
What questions should you ask before hiring one of these companies in the US?
Asking focused questions early helps reveal how a CRM consulting firm approaches delivery, collaboration, and long-term support.
Relevant Background
- Which CRM platforms does your team work with most frequently, and how deep is your expertise in each?
- Can you share recent CRM projects similar in scope, complexity, or industry to ours?
- What types of organizations do you most commonly support (SMB, mid-market, enterprise)?
- How do you stay current with platform updates, new features, and best practices?
Services and Processes
- How do you approach CRM customization and integrations to ensure scalability over time?
- What is your process for data migration, validation, and quality assurance?
- How do you handle change requests or evolving requirements during a project?
- Do you provide ongoing optimization, support, or managed services after launch?
Related to Your Project
- What timeline should we expect from discovery through rollout based on projects like ours?
- What does your user training and adoption strategy usually include?
- What level of involvement is required from our internal teams during delivery?
- How do you measure project success and define post-launch outcomes?
Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Why companies trust DesignRush
Every agency is independently vetted before it can be listed or ranked
4.8
4.8Some agencies pay for sponsored placement, clearly labeled and held to the same vetting standards.
Frequently Asked Questions About CRM Consulting Firms
What services do CRM consulting companies in the USA provide?
US CRM consulting firms help organizations select, implement, customize, and optimize customer relationship management platforms that centralize data and improve customer experiences.
Offerings vary by provider but most focus on the following core service areas:
- CRM strategy & platform selection: CRM needs assessment, vendor comparison, requirements gathering, and roadmap development.
- CRM implementation & customization: Platform setup, workflow automation, data modeling, custom objects, dashboards, and integrations.
- CRM migration & data management: Data cleansing, migration from legacy systems, system consolidation, and quality assurance.
- Sales, marketing, & service enablement: Sales pipeline design, marketing automation setup, customer service workflows, and reporting.
- Ongoing CRM optimization & support: System optimization, user adoption support, performance monitoring, and ongoing enhancements.
How much does CRM consulting cost in the United States?
The cost of CRM consultants can vary based on platform complexity, number of users, integrations, and the level of customization required.
Based on our agency listing data:
- Entry to mid-range CRM projects: From around $1,000–$50,000+, depending on scope, user count, and implementation depth.
- Larger CRM implementations and customizations: Expect $25,000–$100,000+ for advanced workflows, integrations, and multi-team deployments.
- Hourly rates: US companies commonly list hourly rates in the $25–$55 range, with some agencies advertising higher rates that extend into the low- to mid-hundreds per hour
When can clients expect ROI from a CRM consulting project?
Return on investment from CRM consultants tends to happen in stages, as adoption and optimization progress:
- Short term (1–3 months): Improved data visibility, cleaner pipelines, and reduced manual processes.
- Mid term (3–9 months): Increased sales productivity, better lead management, and improved reporting accuracy.
- Long term (9–18+ months): Higher customer retention, stronger forecasting, scalable revenue operations, and improved customer lifetime value.
What is the normal project timeline for US CRM consulting services?
CRM consultants timelines vary depending on business size, number of users, and system complexity. However, most US-based projects follow predictable timeframes:
- CRM assessment & planning: 2–4 weeks
- Small-to-mid CRM implementations: 1–3 months
- Enterprise CRM rollouts: 6–12+ months
- Optimization & enhancements: Ongoing
How do CRM consultant requirements differ across US industries?
CRM requirements vary by industry due to differences in customer journeys, compliance requirements, and operational complexity:
- B2B & Professional Services: Pipeline visibility, account management, and forecasting accuracy.
- eCommerce & Retail: Customer segmentation, omnichannel engagement, and marketing automation.
- Healthcare: HIPAA-compliant data management, patient engagement workflows, and reporting.
- Financial Services: Security, compliance, and complex customer lifecycle tracking.
- Technology & SaaS: Subscription management, usage tracking, and revenue operations alignment.