Ecodox

For us at Sysco, the learning and improvement process never stops. We are always looking for new avenues of improvements. In all these years, OpenText has always been a great product vendor by continuing to add all these new features to the products. And Ecodocx has been a really good service provider and partner of ours for a long, long time. They constantly empower us to go out and benefit from all the latest features available. They always provide strong expertise, and great development and coding skills, which we don’t have in-house. This helps us to continue moving forward with our business improvements. "

We are staffed for break/fix only. We are not staffed for a massive lift and shift, like this. Therefore, we used Ecodocx extensively [within this project]. And we’ve been very very happy with the work they’ve done. The batch processing time for bill generation was reduced from up to 5 hours to less than 1 hour per server, resulting in an 80% reduction in the end-to-end billing process. "

We’ve been collaborating with Ecodocx’s team for the last couple of years on different OpenText projects. It’s been a very pleasant experience working with them, as their staff is highly reliable, knowledgeable, patient, and always ready to provide useful advice and timely support. I highly recommend Ecodocx for OpenText projects! "