Encapsulate Group

Really confused by the condescending tone of our communications and the absence of any kind of apology when misled regarding what our package included. Happy to overlook mistakes (we all make them) but to be on the receiving end of them without apology and instead to have other expectations reframed as acts of 'good will' that we may or may not be entitled to rather than part of our agreed package, has felt cavalier and mean-spirited at best, borderline dishonest at worst. A very unprofessional and disappointing experience where it feels as it blame has needed to be shifted more than once. "

Right from the off Ryan took time to understand and fully immerse himself in my brand, resulting in copy that flawlessly captured my brand's tone of voice. The copy he creates is compelling and engaging and his communication has been fantastic. Highly recommend! "

Professional, friendly and transparent service from beginning to end. Wayne and his team have done an exceptional job turning my vision in a digital masterpiece. Customer feedback so far is that the new site looks great and is easy to navigate. I 100% agree! Thank you Encapsulate! "

We have dealt with Wayne at Encapsulate for some time now and find them very professional and helpful. Always there for help and support when needed. Also Darren sorted our new website for us which we are very happy with. Top company and highly recommended. "

Wayne was extremely helpful to me during a difficult time when I had lost money with a previous company. He went above and beyond in helping me with my websites and connected me with Stefan, a developer, who is excellent. He is very responsive and gets things done and is more proactive than anyone I've worked with. He was great and really listened to my ideas. Very happy with his work and the service in general. Thank you!! "