Flexi-Hub wasn't started because we wanted to build another call centre.
It was started because we were tired of dealing with them.
Between our Founders, Anthony and Reece, we have over 20 years of experience in customer service, and throughout every industry you can imagine. We've been on every side of the conversation, taking calls, managing teams, dealing with customers, and trying to fix broken processes from the inside.
Over time, we noticed the same thing happening everywhere: customer service was becoming colder, more automated, and more disconnected. Business owners were being sold solutions that actually created more problems.
So in 2023, we decided to do something about it.
Flexi-Hub was founded to bring real customer service back, delivered by real people who actually care. Were building it as a customer service agency, not a traditional call centre. Why? because we believe how you treat customers is an extension of your brand, and not just a box-ticking exercise.
Were not anti-technology. We use the right tools to support our team and improve efficiency. But automation will never replace empathy, judgement, or genuine conversations.
Flexi-Hub exists to make life easier for business owners and better for their customers. Just real customer service, done properly.
Flexi-Hub
Real Customer Service, by Real People
77 Camden Street Lower, Saint Kevins, Dublin, D02 XE80, Ireland
https://flexi-hub.ie
Flexi-Hub Overview
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
- Average Hourly Rate
- $10/hr
- Year Founded
- 2023
Flexi-Hub Reviews
Reviews from Google Maps are available on this profile.
Our office used Flexihub's services for a number of months and were extremely happy with the service provided by both the customer service and the answering of client calls. Will definitely use this service again, when required. "Annmarie Delaney's Review Sourced from Google
As a small business owner, one of the best decisions I made in 2024 was outsourcing my call handling to the team at Flexi Hub. They are extremely professional in taking calls from my clients, promptly provide me with the details, and it allows me to focus on my business and deal with calls when it best suits me. I would highly recommend Reece, Anthony and the team at Flexi Hub to any business owner looking for call management solutions. "Cloud Accounts's Review Sourced from Google
Ever since my company took on Flexi-Hub for dispatch my job as a driver has become much easier. They are fast and efficient which means myself and the other drivers are getting our work done on time which is making us and the customers happier. Keep up the good work, lads. I'd recommend you to anyone "Lee Gannon's Review Sourced from Google
Flexi-hub provide a great efficient service with great use of new technologies, with detailed reporting and feedback. "Jason Ballard's Review Sourced from Google