IGT Solutions

Transforming CX With Tech Excellence
Plot 49, Echelon, Gurgaon, 122001, India
http://www.igtsolutions.com
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IGT Solutions Overview

Number of Employees
1000 & Up
Minimal Budget
$50,000 & Up
Average Hourly Rate
$149/hr
Year Founded
1999
IGT Solutions is a pioneering digital transformation services agency reshaping customer experiences through innovative technology solutions. The agency empowers global enterprises to streamline complex customer interactions and achieve unparalleled operational efficiencies. Its TechBud.AI platform exemplifies the agency's commitment to driving rapid innovation, automation, and personalization across industries, ensuring businesses adapt swiftly to dynamic market demands. IGT Solutions provides the following services:
  • Digital Customer Experience (CX) Consulting
  • Data Analytics
  • Intelligent Automation
  • CX Transformation
  • Digital Engineering
  • Development Operations (DevOps) Consulting
Founded in 1998 and boasting over 25 years of expertise, IGT Solutions has established itself as a trusted partner for 90 marquee clients worldwide. Operating from 31 global delivery centers across Asia, Europe, the Middle East, and the Americas, the agency employs more than 25,000 CX and technology specialists.

IGT Solutions' holistic approach integrates human intelligence with cutting-edge digital capabilities, enabling it to manage end-to-end CX journeys with precision and agility. The agency's strategic presence in key sectors like travel, retail, gaming, and fintech underscores its ability to drive innovation, enhance brand loyalty, and propel business growth through transformative digital solutions.

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IGT Solutions Reviews


Reviews from Google Maps are available on this profile.
How can we get job in this company and what qualification is required for the job? "
Amit Kumar's Review Sourced from Google
Hello readers,I worked for IGT SOLUTIONS-united airlines and would like to share my experience and feedbackProsHad made a good friend teams and good seniorsHad learned and developed lots of skills for travel domainNice/average campusNice cafeteria and cost is also goodThere are some good recommended process like - agencia expedia vikings amex and lufttansaConsVery very worst transportation the cab roaster are made in totally disgusting way no safety no timely movement drops and pick ups.My process united airlines higher management was a worst nightmare all fake commitments from managers and scams for deductions of leaves ,every-time low volume, in 1year experience all i faced is financial triggers by retention bonus deduction incentives deduction after working proficiently for the team. In short not a nice process and too much of work but payment and other bonus are totally opposite very very less and that less one also been eated by higher management.Low salary and there are incentives but same management comes up with wrong strategies to deduct or not to pay that or make horrible delays.Giving one star only for my collegues and for good seniors to whom I have bond with. "
Tushar Agarwal's Review Sourced from Google
The worst company in terms of management. Transport is run by alcoholic snowflakes with massive egos, they randomly throw darts at the spinning wheel and make the roster. Don't even provide guards when it is necessary even for FEMALES Safety. They don't even care about employee's inconvenience, it seems like they are doing us a favor by providing cab service. Paul, Dheeraj, is one of the many names. I wish this would get highlighted and they fire that incompetent fortress of flab, or else it will become merely an another employee's unheard inconvenience. "
Fahad Qayam's Review Sourced from Google
Road to reach this place is congested and dusty.. Parking can be challenging.. Many MNC's have their office space here.. eating options are available .. "
Rakshitha SR's Review Sourced from Google
The worst experience I ever faced. I was appointed in Air Inda process, received offer letter and joined induction program and my joining date was 17 th of November 2023 . And I was waiting for training, but at last I got a call saying that the higher authority has made mistake and said I was not shortlisted after opps round and they cancel me form joining the training for further process. Where I felt like it was a dramatic scenes where I took part as an actor. I have gone through every procedures step by step . My question is that if I was not shortlisted after opps round why they had send me a offer letter and do further process. Instead they could have said directly that I am not matching their expectations or eligibility criteria of the company. "
Jeff Goley's Review Sourced from Google

IGT Solutions Clients

Travel Industry
Manufacturing Industry
B2C Industry