My Accountant

It used to be be people stood up for what they promissed, But that has changed, I have been a client since my old Cpa retired a few years ago and Charles was great, I fear that the new generation is not. I migrated my quickbooks over to be online and although that is not what I wanted, quickbooks made it so thats really what I had to do. Phil assured me that it was time to move, it would be easy, it would be more expensive but I would need to do it, if not this year then next. So to seal the deal he said, and if you had questions or problems migrating you dont need to call quickbooks, we will take care of that, you just call us. Well that sounded worthwhile even though I dont use it a lot, waiting on hold for an hour a couple times a year is a hassle. Well i certainly understand time is money, but I didnt understand well enough. The transition was not as simple as supposed, but i thought its okay Phil has our back and will work it out. After Phil ignored two emails for a week got a bill for $195 above and beyond any agreed upon set up, after telling us to ask questions directly. Now we have a subscription and the possibity of incurring additional feesmoving forward. make sure you dont use the handshake method here, do yourself a favor and get a contract. I hate thats how things are but it is what it is. "

My husband & I went there on a consultation for his corporation. We met with Charles. We had a fairly complex situation, & he was helpful & friendly. Thanks. "