ServisBOT

Harness the Power of Generative AI

John Polter Road, Lexington, Massachusetts 02421, United States

https://servisbot.com

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ServisBOT Overview

Number of Employees: Under 49

Minimal Budget: Inquire

Average Hourly Rate: Inquire

Year Founded: 2016

ServisBOT helps businesses automate interactions across customer, employee and back office journeys using advanced AI automation solutions (Conversational AI Assistants, Generative AI Assistants and Workplace Assistants). From acquisition to servicing to retention, our AI-powered solutions for financial services, insurance and more help enterprises safely and securely employ advanced AI to help increase revenue, manage risk and lower cost to serve, while improving CX.

With over 7 years of enterprise experience, you can trust that ServisBOT has what it takes to help your business digitally transform self service and back office processes using the latest in AI tech. By leveraging Generative AI in summarizing conversational history, agents can gain better insights on customer preferences, concerns, and previous resolutions, facilitating more informed and personalized interactions. Search and summarization techniques also help agents better handle compliance issues, in real time.