Our capabilities include:
Qualitative and mixed-methods research, including in-depth interviews and group discussions
- UX and usability research
- Accessibility evaluation and inclusive research
- Service and journey research
- Participant recruitment, fieldwork, and research operations
- Analysis, synthesis, and decision-focused reporting
Selected experience includes usability research for the Wikimedia Foundations WikiFunctions platform; human-centered field research and strategy development for Simavi and WASH Alliance International; qualitative research supporting a Dalberg-led evaluation connected to BRAC Agami; and HCD and product-thinking engagements with bKash and Eastern Bank PLC.
Userhub is particularly suited to international teams seeking a reliable research partner in Bangladesh for local field access, participant-sensitive research, and evidence translation within multi-country or multidisciplinary studies.



