Userhub

Qualitative, UX & Applied Research in Bangladesh
72/A Tejkuniara, Tejgaon, Dhaka, 1215, Bangladesh
https://userhub.com.bd
Userhub

Userhub Overview

Year Founded
2014
Employees
Under 49
Minimal Budget
$1,000 - $10,000
Average Hourly Rate
$75/hr
Userhub is a Bangladesh-based applied research and UX practice working with international organizations, development partners, consulting firms, and product teams. We help clients understand people, products, services, and programmes through rigorous, context-sensitive research.

Our capabilities include:

Qualitative and mixed-methods research, including in-depth interviews and group discussions
  • UX and usability research
  • Accessibility evaluation and inclusive research
  • Service and journey research
  • Participant recruitment, fieldwork, and research operations
  • Analysis, synthesis, and decision-focused reporting
We combine local access and Bangla-English capability with structured research protocols, ethical participant engagement, and evidence that can inform practical decisions.

Selected experience includes usability research for the Wikimedia Foundations WikiFunctions platform; human-centered field research and strategy development for Simavi and WASH Alliance International; qualitative research supporting a Dalberg-led evaluation connected to BRAC Agami; and HCD and product-thinking engagements with bKash and Eastern Bank PLC.

Userhub is particularly suited to international teams seeking a reliable research partner in Bangladesh for local field access, participant-sensitive research, and evidence translation within multi-country or multidisciplinary studies.

Industries

  • Government
  • Nonprofit
  • Fintech
  • Finance
  • Public Administration
  • Higher Education
  • Software & IT Services
  • Professional Services
  • eCommerce
  • Media & Communications

Client Types

  • Medium Businesses
  • Enterprise / Corporate
Business Consulting Expertise
Business Consulting Expertise
  • Accessibility Consulting
Market Research Expertise
Market Research Expertise
  • Interviews
  • Observational Research
  • Surveys
UI/UX Expertise
UI/UX Expertise
  • UX Audit
  • UX Research
  • Usability Testing
  • User Research

Userhub Clients

Wikimedia Foundation
Simavi
Dalberg Design
a2i (Access to Information)
bKash Limited

Userhub Reviews


Reviews from Google Maps are available on this profile.
I recently completed the Diploma in User Experience Design course at Userhub, and I can confidently say it was an outstanding learning experience. The course content was comprehensive and well-structured, covering everything from the fundamentals to advanced UX design principles.A special mention to our instructor, Wahid Bin Ahsan, who is not only incredibly knowledgeable but also highly engaging. His teaching style made complex concepts easy to grasp, and his real-world insights added tremendous value. He was always supportive and willing to provide feedback, which helped us improve our skills significantly.If you're looking for a top-notch UX design course in Bangladesh, I highly recommend Userhub. The learning environment, expert instructors, and practical approach truly set it apart. "
Oshin Fariha's Review Sourced from Google
I just finished my Diploma in User Experience course at Userhub, and I'm really happy with everything. Wahid Bin Ahsan bhaiya is a great mentor and made things easy to understand for me. We got to work on real projects, which was challanging and got to learn so many things. Overall, a fantastic experience! "
MD Jahid Hossain's Review Sourced from Google
Userhub is a platform where Human Centered Design is taught. In my opinion, if someone really wants to learn user experience design, then Userhub is the best option. Recently I completed a six-month diploma course in User Experience from Userhub. Where the syllabus is prepared along with the trend of the world and there is innovation in the course outline in every batch. I have really learned a lot from here. Where I thought design meant tool base work. "
Rifat R Rahman's Review Sourced from Google
I wanted to express my gratitude for this amazing experience I had while completing the course at USERHUB. The course material was well-structured, engaging, and informative, and the interactive elements such as real-world projects with research-driven work, and assignments helped me understand the concept of UX and Human-centered Design.Overall, I would highly recommend UserHub to anyone who is looking to learn Ux Design or Human-centered Design to deepen their knowledge in a particular area. Thank you for providing such a high-quality and user-friendly learning platform, and for helping me to achieve my learning goals. I will always be grateful to USERHUB. "
Danilson Placid (Danny)'s Review Sourced from Google
Finally I completed Diploma in UX Design from The User Hub, Thanks a lot of UserHub fimily, The UseHub Institute inspire to me to completed DUXD Full course with latest curriculum, specially "Nilim Ahsan" Madam & "Wahid Bin Ahsan" sir, Pray for me Successful career. First time I take admission at BITM on Graphic & Web UI Design, I was not full confidence on myself, about my work, work was good, but not enough for competition world, I consult with Course teacher Ikramul Islam sir, He told us all of you can contact with UserHub Institute, UserHub teaches pen in hand, Finally I took admission UserHub, There I learned Brand Communication design, Design Thinking & Idea, I was a new User at XD tool, I aslo learned User interface design, powerful prototype design, UX Information Architecture, problem solution, Interview protocol method, Data analysis & Persona, Finding & recommendation, Testing, solution & project report etc. "
Muhammad Musleh Uddin's Review Sourced from Google

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