UZER

Our challenge was understanding user pain points to solve them through intuitive UX and AI-driven workflows. The team led an end-to-end UX, design, AI-Driven workflows and frontend development project across three specialized platforms in our ecosystem: * Seller Training & Enablement App: Focused on sales resources, skill-building, and habit formation. * Business Operations Hub: A platform for leaders and distributors featuring CRM tools, network analytics, and payouts. * Wellness & Lifestyle App: A consumer-facing app for tracking health metrics, meals, and habits, featuring an interactive AI conversational agent. The project unfolded in five key stages: 1. UX Research & Discovery: They analyzed user behaviors across all three profiles to map friction points and core needs. 2. AI-Driven Flow Design: They designed smart workflows where AI acts as a proactive contextual guide, offering tailored action plans for sellers and custom wellness recommendations for consumers. 3. Usability Testing & Validation: They conducted continuous testing cycles with real community members to validate interactions and refine the AI flows. 4. Design System & Storybook: They created a comprehensive Design System and developed its UI component library in React code, fully documented using Storybook for seamless design-to-engineering handoff. 5. Frontend Development: They built high-quality React frontend code to ensure smooth implementation and fast scalability. When launching the redesigned Seller Training & Enablement App, we saw a 200% increase in user adoption. We have been positively impressed by the professionalism and quality of the team and their capacity to deliver cutting-edge designs bespoke to the complexity of our strategic needs. We highly recommend UZER for UX/UI work, specially if it involves AI-centered UX/UI and platform design. "