CALLMARK Solutions Sdn Bhd

24/7 Inbound Support, Proactive Outbound Outreach
F-3-3, Parklane Commercial Hub, Jalan SS7/26, Kelana Jaya, Petaling Jaya, 47301, Malaysia
https://www.callmark.com.my
CALLMARK Solutions Sdn Bhd
4.4 (21)

CALLMARK Solutions Sdn Bhd Overview

Number of Employees
100 - 249
Minimal Budget
$1,000 - $10,000
Average Hourly Rate
Inquire
Year Founded
2011
CALLMARK Solutions combines 13 years of a proven track record of call-center expertise with AI to deliver fully managed, done-for-you customer engagement. We design your end-to-end call flow, craft high-impact scripts, enrich and profile prospects, and handle omni-channel inbound and outbound outreach.

Our AI Voice Bot works 24/7 on routine inquiries, capturing caller details, routing payments, and sending instant summaries, while our trained human agents manage escalations, audit performance, and refine scripts in real time.

You get:
  1. Seamless Escalation: Complex or high-priority calls instantly routed to specialists
  2. Quality & SLA Ownership: Daily coaching, real-time audits, and transparent dashboards
  3. Continuous Improvement: Human feedback loops that sharpen AI scripting and process efficiency
  4. Scalable Model: Easily adjust headcount for peaks, new product launches, or geographic expansion

With CALLMARK, you free your team to close more deals and focus on growth while we ensure every customer touchpoint delivers measurable results and sustainable ROI.

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CALLMARK Solutions Sdn Bhd Services

Industries

  • eCommerce
  • Electronics
  • Energy & Mining
  • Corporate Services
  • Consumer Goods
  • Delivery & Takeaway
  • Automotive
  • AI
  • Construction
  • Education

Client Types

  • Startups
  • Small Businesses
  • Medium Businesses
  • Enterprise / Corporate

CALLMARK Solutions Sdn Bhd Reviews

Reviews from Google Maps are available on this profile.
I have been using Callmark Solution’s telesales service, and I’m extremely satisfied with the experience. The team and agents are very dedicated, professional, and proactive in their work. They consistently deliver great results and maintain excellent communication throughout the process.Highly recommended "
Amirul Syazwan Adnan's Review Sourced from Google
Callmark Team has been a great partner. Their team is very supportive, flexible with changes and provide excellent call center support. Highly recommended. "
Ravindran Shanmuganathan's Review Sourced from Google
CallMark has been outstanding to work with. Their professionalism truly sets them apart, and they are always willing to help. The CallMark team are always willing to provide advice or go the extra mile to make sure everything runs smoothly, their support has been exceptional. "
Injamamul Haque's Review Sourced from Google
Callmark has been very helpful from day one. They have been very professional and have guided us throughout the entire process, helping us improve our business approach to the market. They make it a point to understand our needs and assist us every step of the way. Highly recommend Callmark. "
Kevin Raj's Review Sourced from Google
We have used CALLMARK Solutions Sdn Bhd for after-hours support, and they’ve been excellent — fast to respond, consistently professional, and totally reliable. Their team steps in whenever needed, even under heavy load, keeping our service running smoothly and our customers happy. "
Phoenix Resh's Review Sourced from Google
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CALLMARK Solutions Sdn Bhd Team Bios

Director
NEELA MANIAM
Director
Specialized in B2B lead generation & AI automation.

CALLMARK Solutions Sdn Bhd Clients

Maybank
Fedex
Shell
Samsung
SAP
Epicor
Hitachi
NEC
HP
Acer

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