Verint

100 High St, 7th Floor, Boston, Massachusetts 02110, United States

https://www.verint.com/cogito

Verint Overview

Number of Employees: Under 49

Minimal Budget: Inquire

Average Hourly Rate: Inquire

Year Founded: 2007

Improve agent performance
Provide agents in-the-moment real-time guidance when they need it elevating their performance by offering next best action suggestions and delivering significant ROI.

Elevate customer experience
With a real-time score for both customer experience (CX) and employee experience (EX) for every call, contact center teams can improve agent interactions and customer satisfaction.

Leverage agentic AI
Go beyond GenAI. Leverage unique, proprietary AI models to provide unparalleled insight into the emotional connection between customers and agents.