Contacta is a Belgium-based company that provides high-level IT solutions focused on Contact Center and Data Analytics solutions. With a unique approach to customer relationship management and personalized care, Contacta has been a key player in the Belgian market for the past 15 years.

We are a customer experience transformation company that delivers the best in omnichannel communication. Our team of experts helps companies develop a simple and seamless customer experience across all channels, resulting in increased conversions and improved customer service.

We are aware that each country contains a defined culture and different consumption patterns. Therefore, our agents are the cornerstone for providing a service that adapts to your organizational culture and that of your consumers. Each customer has their own communication preferences, from traditional to virtual to digital. We do our best to meet their needs & provide an enriched experience for them.