Founded in 2002, ICUC is the industry leader in digital customer support and social media community management. We are a multi-national team of digital gurus who create results for top brands and agencies through a range of cross-channel services that are unsurpassed in the areas of responsiveness, knowledge, and scalability. We are a virtual company, making us nimble, economical, and incredibly flexible. Our most recent accolades include Engage Awards Best Use of Customer Voice (2021), Pharma Tech Outlook's Top Pharma Service Company (2021), and Content Marketing World's Agency of the Year Finalist (2021).

Our goal is to raise awareness of the fact that there are real people behind online brands. We are proud of our professional network and entirely remote workplace, which is run by women. For our renowned colleagues, their online communities, and our worldwide brands, safety, connection, and understanding are our top objectives.