Top Social Media Marketing Companies Of 2020

What Is A Social Media Marketing Company?

A social media marketing company is an agency that is in charge of representing your brand across different social platforms with the aim to enhance your online presence.

These platforms may include:

• Facebook
  
• Twitter
  
• Instagram
  
• LinkedIn
  
• Pinterest
  
• Snapchat
  
• And more

These companies use social media channels to connect you with your target market, increase brand awareness, drive website traffic and boost your sales.

Social media marketing companies are strategic, data-driven and creative. Depending on their unique offering, some may even provide content writing and graphic design services.

These experts determine your most important KPIs. Then they set clear goals and run different campaigns to help you achieve your goals.

The number of social media users is constantly on the increase and by 2025 it is projected to grow up to 4.41 billion.

This is why more and more businesses are using social media as a means of a marketing channel. In fact, in 2019, 91% of businesses used social media services to accelerate their business growth. (Statista)

What Does A Social Media Marketing Agency Do?

Social media marketing agencies conduct a variety of brand building tasks, such as:

• Leverage the proper network: Although it’s true that a brand should be present on all available social media channels, not all of them will yield the same results in terms of user engagement. That’s why the best social media marketing agencies will know which ones to focus on and align its user base with your goals. They’ll also adjust content for different platforms.
• Focus on visual branding: Branding must be unified across multiple social media. Good social media branding agencies understand this and will create visual branding consistent across all channels.
• Create a consistent voice and message: Much like the visuals, a consistent voice will also help your brand grow a personality and develop a unique feeling that your target audience will associate you with. This is done via message post, copy and all other forms of written material. Brand voice is achieved through consistent character, tone, language and purpose across all channels.
• Post regularly and frequently: The audience on social media has a short attention span and is bombarded by hundreds and thousands of similar pages they are following. If you don’t post updates on a regular basis, your business may be forgotten and social marketing companies are there to make sure that doesn’t happen.
• Connect with other influential brands and influential users: The circle of influence is important on social media. Connecting with established brands that have hundreds of thousands if not millions of followers can help your business grow too.
• Engage and interact with users: This step could be vital. While posting should never be neglected, it’s answering people’s comments and messages where the brand is made. This gives your brand a humane dimension. People love to see less automation and more ordinary, human interaction behind products and services.
• And more

What Are The Different Types Of Social Media Marketing Agencies?

Based on the services they offer, we can classify social media agencies into several categories:

• Consulting: There are social media agencies that mainly focus on providing you with tips and advice on how to manage your social accounts the right way.
• Campaign management: Some of these agencies are only responsible for managing social campaigns. Their tasks include planning, running ads and measuring results by tracking different metrics.
• Publishing: These social media agencies particularly focus on publishing content on social platforms consistently. They follow best practices like posting at the desired time, targeting the right audience, incorporating branding elements, etc.
• Content creation: Some social media marketing agencies, on the other hand, have a skilled team of designers, writers and editors who help you with creating original and high-quality content.
• Community management: These companies manage your leads and their primary responsibilities include engaging with them, solving their problems and answering their questions with the aim to turn them into loyal clients.
• Full-service management: These social media marketing agencies offer a full range of management services that help you establish or strengthen your online presence.

In addition, we can also divide social media marketing agencies according to the platforms they specialize in.

Thereby, some of them deliberately choose to provide strategies for particular channels like Facebook, Instagram or Twitter, while others are qualified in the most popular platforms on the market.

Social Media Marketing Agency Pricing: How Much Do These Professional Companies Charge For Their Services?

The price your business will have to pay for quality social media marketing companies depends on these:

• Their location (onshore or offshore)
• The number of services you’d require from them
• The type of your business
• The platform used
• Influencer targeting
• Their hourly rate

As for the last bullet point, social media marketing agencies usually charge anything from $15 to well over $120 an hour for social media marketing. This depends on the level of experience an agency has.

Least experienced agencies charge at a rate of $15 to $50 per hour, those with medium experience charge at $50 to $100/hr. The agencies with 5 to 10 years of experience will exceed the $120/hr mark.

Social media campaigns usually run on a monthly budget of $400 to $5,000+. This, obviously, varies vastly from agency to agency. Some agencies charge a fixed monthly fee, some charge per hour and others opt for a per-project approach.

Our all-encompassing list of top social media marketing companies above contains the time-saving info on exact rates for each entry and their average hourly costs.

5 Reasons To Hire A Social Media Marketing Agency

Here are the top five reasons to invest in a social media management agency:

1. Following The Best Practices

58% of social media users prefer to see visual over written content according to Sprout Social.

The key to maximizing your social media presence and getting the most out of your campaigns is following the best social media marketing practices.

However, since every social platform is different and has its own guidelines, best posting times and post types, you may not be able to be in pace with the changing methodologies that are proven to work.

This is where a social media management agency can be quite useful.

They always keep track of algorithm updates and are up to date with emerging trends. So, these experts know what are the best methods and tactics to incorporate in their strategies and grow your brand.

For instance, you probably didn’t know that social users like to see more visual than written content in their news feeds or that tweets containing visual content are 94% more likely to be retweeted, did you?

2. Having Access To Premium Tools

On average, the best Facebook posting time is 9 a.m. across all industries according to HubSpot.

It takes a great deal of premium and expensive tools to deliver an effective social media strategy and measurable results, tools that not everyone can afford to use.

Social media agencies spend thousands of dollars on image libraries and editors, grammar checkers, reporting platforms, analytical, scheduling and a range of other useful tools.

These resources will allow your social media marketing agency to understand your target market well, successfully implement campaigns, provide you with important metrics on your brand performance and improve your ROI.

For example, some tools are able to tell the best posting times and days across all platforms. Knowing when to share something new each day is important in making sure that your audience sees your posts

3. Gaining A Competitive Advantage

A social media management agency is qualified in managing your presence on social platforms. And its job does not only incorporate sharing posts just for the sake of being active.

But, one of its main responsibilities is to promote your products, services, benefits or solutions on an improved level than other players in your industry.

A social media marketing agency is able to deal with competitive environments. By doing an in-depth analysis of your competitors, this expert will find out their strengths and weaknesses and use them to create a strategy that will push you a step ahead of them.

Thanks to the expertise of a social media agency, you can gain a competitive advantage and increase your profit.

4. Receiving Meaningful Reports

A social media marketing agency always tracks important metrics to analyze your brand’s performance and monitor their strategies. So, they will provide you with analytical reports from time to time.

They are important for you to follow because they will give you an insight into how successful your campaigns are, how much website traffic they bring, how many conversions they make and more.

So, your social media marketing agency will focus on tracking:

• Share of voice
• Reach
• Engagement
• Influence
• Acquisition
• Conversion

These metrics and reports require being qualified to track them. So, this is not something every business owner or manager can do.

They need to be provided by a social media agency that has the skills to leverage them to improve the strategies and contribute to your business growth.

5. Increasing Productivity

Giving your industry competent employees the tasks to handle your social media management can reduce their productivity and lead to burn-out.

They don’t have the required skills to manage your social platforms. And while you believe you are reducing your costs by asking them to do so, you are wasting time and money since they may struggle to cover all the responsibilities social media marketing demands.

Handling these tasks to a social media agency, on the other hand, will improve your productivity and remove all the stress from your people.

When working with a social media marketing agency, no employee training is required and no time for their work is taken. Instead, you allow them to focus on their other important duties where they can use their strengths and potential to the fullest.

How To Choose The Best Social Media Marketing Agency?

Here are a few tips that can help you pick the right partner for your business needs.

Account Management

Your team of social media strategists and marketers will be the voices representing your brand across the entire Internet, determining the content to share and targeting the perfect demographics on every network.

Make sure you know how often they plan to work with you, the workflow structure, and what platforms they use to identify trends and schedule posts.

Plus, personal attention is important in social media marketing. 71% of consumers are likely to recommend a brand if they receive great customer service or community management on a social media site.

Expertise

Before you hire a social media marketing agency, take stock of your needs. Do you need full-service strategy and management, or are you hoping to focus on one or two channels?

Perhaps you have a strong everyday social media team in place but need assistance with large-scale campaigns. Regardless, there is an agency with a team of experts who are equipped to handle your personalized business objectives.

Portfolio

The best social media marketing agencies will have concrete work that can back up their top tools, analytics, and marketing buzzwords.

Research their clients, campaigns and general community management to make sure they can deliver the results you want. Then, ask them specific questions about their prior projects and results.

Audit

The best way to determine if a social media marketing agency is the right fit for your brand is to watch them in action with your brand. Request an audit or trial period for their services to see what they suggest to determine objectives, grow your brand and reach your business goals.

Keep in mind that many great agencies won’t give away all their knowledge without a signed contract. However, worthwhile firms will be able to produce partial audits, concrete advice, and enough strategy suggestions to show whether or not they have the skills and expertise to produce results.

25 Questions To Ask A Potential Social Media Management Agency

1. How will you determine our demographic on each social media platform?
2. How do you determine a strategy to turn social followers into consumers?
3. How will you find trending content that should be shared on social media? How will you determine the channels it will perform well on?
4. How do you determine the right influencers for brands to partner with on social media?
5. Do you have a team of designers or videographers on hand to create images, graphics, and social videos? Will they cost extra?
6. How do you identify goals for each social media platform and large-scale campaign?
7. How do you plan to determine timelines and deliverables?
8. What tools do you use to manage daily social media activity and community management?
9. What resources help you identify trends and popular content for various networks?
10. What clients have you worked with in the past?
11. What social media tactics do you have experience in (strategy, daily management, community management, dedicated campaigns, cross-platform campaigns, influencer marketing, etc.)?
12. Tell us about some successful projects. What aspects made them so rewarding?
13. What projects have you worked on that didn’t produce the results you desired? What did you learn from those campaigns and initiatives?
14. How do your processes and results differ from other social media agencies? What makes your work stand out?
15. What programs do you use to track analytics? Will we have access to those tools as well?
16. What metrics do you report in? What is considered a strong performance on the major social media platforms?
17. How often will you report to us on social media and/or campaign success? What will be included in each report?
18. What process do you have in place for adjusting a strategy based on data?
19. Is your pay structure by-hour or a flat fee?
20. Which team members will be dedicated to our account or project?
21. How many drafts of each project can we expect?
22. How many in-person and/or digital meetings will we have each week or month?
23. Are deliverables or meetings capped?
24. Will any day-to-day operations have any extra costs, such as labor, external public relations or program subscription fees?
25. If we execute a large-scale digital campaign, is there a possibility of extra costs?

Last Tips To Consider After Hiring A Social Media Agency

The number of social media users is booming.

This is why businesses partner with social media agencies to leverage their skills and knowledge to help them connect with their audience, increase their website traffic and boost their conversions.

To find the right social media management agency, go back to our table and compare companies based on their location, average rates and team size. Then, visit their websites and inspect their portfolios, reviews and testimonials.

Once you pick a partner and your project starts, make sure you:

• Dig into data: Always take into consideration every report you receive from your partner. They will not only give you an insight into how well your brand is doing online, but you will also understand whether the strategies your social media marketing agency uses work.
• Follow the latest trends: Social media best practices constantly change. So, following the latest trends will also help you understand what your partner is doing and why.
• Be cooperative: Sometimes your social media management agency will need your cooperation. For instance, they will need info about your company, some news and even images of the working atmosphere. So, ensure you are always responsive and available to them.

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