Ivan Infotech

We are the team behind a growing online saree brand devoted to preserving Bengal’s rich handloom tradition and creating livelihood opportunities for women. Our vision, dedication, and consistent hard work have driven this mission — but our progress was deeply affected by a disappointing experience with Ivaan Infotech, managed by Chandrima Gupta.Over three years ago, we paid the full amount for the development of our website and app — vital tools for reaching our customers and running our operations smoothly. Since then, we have faced nothing but delay, negligence, and a complete lack of accountability.As the working team responsible for customer service, inventory, and daily order fulfillment, we have had to endure:A sharp decline in online ordersErosion of customer trust due to technical failuresRepeated disruptions in backend operationsMental stress from having to explain technical issues we couldn’t controlDespite multiple follow-ups, every commitment made by Ivaan Infotech was either broken, postponed without reason, or simply ignored. Individuals like Soham and Sourabh consistently gave false assurances and delayed action, while the company’s director, Ms. Chandrima Gupta, is now untraceable.We are sharing this not only as a formal complaint but as a warning to other small and women-led businesses: please be cautious before engaging with Ivaan Infotech.This review is a reflection of our collective frustration, our lost momentum, and our sincere hope that others don’t face the same exploitation. "

We are the working team behind a growing online saree brand, committed to supporting Bengal’s handloom heritage and women-led employment. Our journey, however, was severely disrupted due to the irresponsible and unprofessional conduct of Ivaan Infotech, led by Chandrima Gupta.Despite taking full payment over 3 years ago for our website and app, they have completely failed to deliver. As employees and team members handling customer queries, inventory, and daily sales — we have faced:Loss of customer trustDeclining online ordersDelays in backend operations And mental stress from repeatedly explaining to clients why our website isn’t functioning properlyEvery promise by Ivaan Infotech was followed by missed deadlines, vague excuses, or no response at all. Key contacts like Soham and Sourabh continued to misguide and stall progress, while the director, Ms. Gupta, is now absconding and unreachable.We write this not just to seek justice, but to alert other small businesses — especially women-led brands and startups — to not fall into the same trap.This review reflects our pain as a team, our loss of growth, and our hope that no one else suffers this way. "

We are a team of traditional weavers and artisans, proudly working under our brand. For the past 3 years, we have suffered deeply due to false promises and unfulfilled commitments by Ivaan Infotech, led by Ms. Chandrima Gupta.Despite full payment, the website and app that were supposed to support our craft and livelihood were never delivered. Multiple follow-ups have only led to excuses, delays, and eventually silence. The core team — including Divya ,Arijit Soham and Sourabh — continues to mislead and delay, while Ms. Gupta has become completely unreachable.We are not IT experts — we are hardworking craftspeople whose income now depends on digital visibility. This failed project has directly impacted our earnings, dignity, and survival.This is not just a business failure. It is a betrayal of grassroots Indian talent who trusted a tech firm with their dreams.We request others to proceed with caution before trusting this company with your money or your business goals. Let no other artisan community suffer the same injustice "

Do not use these people. We’ve been with them for 4 years now. Multiple times every year our website and emails go down. Currently it’s been 5 days and still waiting. This is damaging to our business.They are unable to be reached as they change numbers and workers constantly. If you want a headache and an unreliable source then here they are. Will not be using these people any longer and wish i never did. "

The support provided by the team was fabulous. Their team is highly professional, and they always suggested the best services for customers website and the development of our custom application. Mr. Saurav Payne was my project manager. He is the best. "