Keystone Technology Consultants

I have dealt with Keystone Consultants for many years and have always had good experiences. I Recently had to get a new laptop, something I really hate to do. The team at Keystone did a great job with the process. It is always hard to transfer data and files. At the end of the day its the fine tuning of the lingering issues that takes time and patience. Justin James did a great job working with me to get things exactly as I wanted. He was patient, knowledgeable and went the extra mile. "

I was completely locked out of my Microsoft email due to MFA issues — I wasn’t logged into my authenticator app and couldn’t receive the codes. Zach Richardson quickly stepped in, walked me through the recovery process, and helped me regain access to my account. He was knowledgeable, patient, and incredibly helpful throughout the entire experience. Couldn’t have resolved it without him. Highly recommend! "

Zach was great & easy to work with! He was able to reinstall my company VPN onto my computer & took the time after to help clean up my computer to free up space. He also handled the set-up of my new work laptop -- made it super easy. "

As executive director of ICAN Housing, a nonprofit serving Stark County, I can attest to all aspects of Keystone's services. They have been our IT Consultant for 5-7 years. They manage our information, server, hardware and software. They are perfectly responsive and have surmounted anything we have throw at them with 99% occurring virtually. Keystone is our partner. They never wince whe we make the smallest of changes. They respond with the same high level of service. I look forward to a continued relationship and am thankful to have this significant matter handled so well that none of us are weighed down by it, and any employee is empowered to seek assistance. "

Absolutely exceptional service from Keystone Technology Consultants! Their technicians are highly knowledgeable, friendly, and always ready to help with any questions or concerns. What really stood out to me was their proactive approach — they don't just fix the immediate problems but also offer valuable advice on how to prevent future issues.Keystone's response time is impressive, and their customer support is always top-notch. Whether it's a small fix or a larger issue, they handle it with ease and professionalism. I highly recommend Keystone Technology Consultants for anyone in need of reliable, expert IT support. They truly go above and beyond! "