Kontaktikeskus
Your customer is our priotity!
Parda 8, Tallinn, 10151, Estoniahttps://ee.kontaktikeskus.ee
Kontaktikeskus Overview
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
- Average Hourly Rate
- $20/hr
- Year Founded
- 2015
YOUR BENEFITS!
Call Centre experts: We have qualified inbound and outbound call centre professionals, whose focus is always on the needs and satisfaction of your customers.
Constant training programs: To maintain high standards, both inbound and outbound agents have trainings and personal education as part of their daily routine, as well as analysis and feedback of call recordings.
Transparency and flow: The information that is given out to your customers is updated in real-time. That is how we ensure that every change in information flow reaches instantly to every agent and hence the customer always has the right answer.
Extensive experience: We have vast experience in planning, designing and implementing various, including simpler, but also very complex call centre solutions, both inbound and outbound.
Professional telemarketing team: Our goals and quality-oriented telemarketing team can handle any call. Each of our telemarketing team has a well-trained manager who ensures that every call is made efficiently, proficiently and professionally.
Productivity: Our expertise and competent approach can significantly increase your sales. We provide best sales results at a cost-effective price.
100% digital call recording: Each and every call in our call centre is recorded. That enables us to find necessary information by service or agent ASAP while monitoring and analyzing the quality and content of calls.
Reports: We provide regular statistical reports about the calls amount, minutes, length and other parameters of your service.
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Kontaktikeskus Services
Call Center Expertise
- Telemarketing
- Virtual Receptionist
Kontaktikeskus Reviews
Reviews from DesignRush are available on this profile.
Kontaktikeskus has shown itself to be a professional partner with whom communication is easy and the results are good. "Project Name: Call Center Services
- Project Type:
- Call Centers
- Company size:
- -
- Industry:
- -
Flexibility; consideration of the interests of the business partner and the opportunity to discuss problems and find solutions; Kontaktikeskus thinks along and offers its own options/solutions! "Project Name: Call Center Services
- Project Type:
- Call Centers
- Company size:
- -
- Industry:
- -
Unlike other call centers, the attitude of Kontaktikeskus has remained humane, understanding and operative even towards smaller cooperation partners. "Project Name: Call Center Services
- Project Type:
- Call Centers
- Company size:
- -
- Industry:
- -