Mindy Support

Trusted partner for several Fortune 500 and GAFAM companies
Gr. Xenopoulou 17, Limassol, 3106, Cyprus
https://mindy-support.com

Mindy Support Overview

Number of Employees
1000 & Up
Minimal Budget
Inquire
Average Hourly Rate
Inquire
Year Founded
2013
Mindy Support is a trusted outsourcing partner for several Fortune 500 and GAFAM companies, and busy start-ups worldwide. It is one of the largest BPO service providers in Europe, with 2,000 employees in 6 offices throughout Ukraine. We build effective teams that specialize in:

Data annotation & data collection
Customer support services 
Back-office support 
Sales and marketing assistance

We empower companies all over the world by providing cost-efficient outsourcing with no compromise on quality. Our agents are proficient in 15+ languages.

Why Choose Mindy Support?
  • Expertise and High Quality
We get it done with the highest quality benchmarks while rapidly scaling up. During our 8 years of experience, we successfully realized over 600 projects.
  • Robust Security
Mindy Support is compliant with the highest levels of data security (we are GDPR, CCPA & HIPAA compliant; obtain ISO 27001 and ISO 9001 certificates; are currently in the process of getting SOC 2 Attestation).

The safety and security of your data are given the utmost importance which is why our employees work in monitored and secured offices in addition to NDA and Data Protection Agreements.
  • Liability
We’ve been a trusted partner to companies including GAFAM, world-known brands, international education institutions, and government organizations. From 2013 till today, we've been able to grow from 30 to 2000 employees, increasing our revenue by 97 times, and sustaining our 80% customer retention rate. Some of our partnerships have lasted for 6 years already.
  • Professional Management
Our approach is based on effective management, rapid & efficient recruitment, organized KPI, and motivational systems. Each project is managed by a dedicated Project Manager, the main contact person who provides oversight functions.

Mindy Support Services

BPO Expertise
BPO Expertise
  • Data Entry

Mindy Support Reviews


Reviews from Google Maps are available on this profile.
Stay away not worth time "
Dasha Derevianko's Review Sourced from Google
Eu nunca trabalhei nessa empresa, mas me inscrevi para fazer freelancer nela pela plataforma UpWork, fui informada de que o pagamento é mensal e é feito por fora da plataforma Upwork, fiz uma entrevista que não me fizeram nenhuma pergunta, praticamente, foi mais uma apresentação do projeto e me pediram para passar meus dados por e-mail e passei, fiquei empolgada, mas achei um tanto estranho, depois ao ler os comentários aqui no google e no Reddit sobre essa empresa, eu vi que é cilada, fiquei bem decepcionada :/ "
Júlia Vasconcelos's Review Sourced from Google
One of the most unprofessional experiences I’ve had in my career. The company culture is extremely toxic and driven by internal politics—especially under the leadership of the project manager, who unfortunately plays a major role in creating a hostile environment.The project manager is more focused on controlling the narrative and playing office politics than actually supporting the team. Constructive feedback is ignored, team morale is constantly low due to unnecessary pressure, and any form of independent thought or genuine concern is seen as a threat.In my case, I was removed from the project with no prior warning, based on false allegations. Instead of having an open conversation or fair review, management chose to side blindly with the project manager and spread misinformation.Promises made during onboarding were broken, and the constant stress of unrealistic KPIs, excessive calls, and micromanagement only added to the negativity.I strongly urge others not to join this company—especially if you value fairness, respect, and professional integrity. Your time and effort deserve better. "
Harsh Jain's Review Sourced from Google
Scam. Made my boyfriend do training for 3 days in march/april and now in may send invoice and expect him to pay for the training!!! They are supposed to pay him fot ghe training days. They make it seem like they give you a job, but they make you do work for them 3 days, say you did not get the job and send you invioce. Avoid at any cost! "
Amalie AT's Review Sourced from Google
Better SATISFIED IT SERVICES "
Capt.A.K Sharma's Review Sourced from Google

Mindy Support Clients

Paderborn University
Robotec AI
Hilti