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Beware of hidden fees and charges! My credit card expired and they hit me with a $30 fee for the failed payment. I've had the same card expire with other services and none of them charged me for it. Felt like a money grab rather than fair treatment. Wouldn't recommend. "

The Internet service is disaster. They slowed down your Internet every now and then and drops frequently. You might get bit cheaper service initially, but they end up charging you more so watch out recommendation better. Avoid spintel. "

Added modern rental fee $10/mth which was free when I sign up. And they charge me more than what they advertising (even without new customer benefit). You get penalised for being long term customer, such a shame. "

Be careful when signing up any mobile plans with these guys. They have a very shady usage calculator. Prior to signing up with these guys, we were on Kogan Mobile's two-year prepaid plan. For more than two years on Kogan Mobile, we never reached any usage limit yet alone exceed the limit by > 8 GB. The first month alone, these guys stated we exceeded our usage limit and charged $10 for every gigabyte of data beyond the limit. We will definitely be moving back to Kogan Mobile at the end of the month and will no longer have our mobile plans bundled with our internet and home phone. After this experience, we may also change our internet and home phone service. "

I am very happy with it. They have a very good deal with Wi-Fi + Phone SIM card. AI customer service is very smart, AI help me lots till they stuck and got me through human, which did not let me wait for long to talk to me 👍. I moved from Vodafone service and will not go back there again( why pay more ) "