SupportPlan

SupportPlan have been providing us with comprehensive IT support to our 30 staff for the last 4 years. We find them pro-active, responsive and good value. When on site the staff are very knowledgable and helpful. We'd have no hesitation recommending them. "

I've worked with Lance and his team for 4 years now. They provide us with excellent service - fast response times, on-site support (as well as remote). They seem to have excellent staff retention as most times I speak to the same engineers, which is great as I don't have to explain our set up again and again! A service and a team I would recommend. "

Great IT service and support, with a very prompt response time from when you drop your query.We work closely with the Team over there with onsite visits from IT guru James Dean, who walks us through all out I.T. requirements from recommendations to ironing out any problems we have, when on site. For us, a very proficient service that we are very happy with and one we can only recommend. "

SupportPlan have been our specialist Mac IT support company since last October. They have been fantastic and understand all our needs. They resolved lots of outstanding items that were existing whilst with our last IT support company and SupportPlan recommended easy and cost effective solutions. They care about their clients and make the time to check in from time to time too.Mikolaj is our Account Manager, he is very personable, very knowledgeable and professional. We are very happy with the overall service! Thank you "

We approached Support Plan when in need of a complete restructure to our failing IT set up. They blew us away with their knowledge and confidence in their recommendations. Everything they advised has solved our issues and we are all now able to get on with our work without daily IT interruptions. Lance will often give us a lot of his time for free and his and Andy's knowledge and advice is crucial to us making the right IT decisions. As for the installations, they have been smooth thanks to Miki who gets his head down and finishes the job properly. The customer support team are incredibly responsive and helpful, often going above and beyond to assist us with new ideas and problems that require new software. Superb! "