Vertical AI

Name: Vertical AI
Address: 45 St Georges Tce, Perth, 6000, Australia
Telephone: 862893510
Price range: Under $1,000

Voice And Text Agents For Australian Contact Centres

45 St Georges Tce, Perth, 6000, Australia

https://verticalai.com.au

Vertical AI Overview

Year Founded: 2026

Employees: Under 49

Minimal Budget: Under $1,000

Average Hourly Rate: Inquire

Vertical AI builds voice and text agents for Australian contact centres. Each agent answers the phone or the chat in plain speech, looks up the caller's record, books or changes an appointment, puts the caller through to a person with the context, and texts a link or a confirmation.

Voice and text agents share one knowledge base, one caller memory and one set of connections to the systems a team already runs, such as a CRM or a booking system. A team tests each agent against scripted calls before it goes live, and every live call is scored afterwards.

By default every call stays in Australia: call audio, speech recognition, the voice, the AI model, recordings and transcripts. Enterprise teams can run calls in a dedicated account or in their own cloud account, with single sign-on and audit logs.
Vertical AI Pty Ltd is a Perth company, ABN 73 695 607 946.