VoiceBase

AI-Powered Voice Analytics for Enterprise Contact Centers.

2081 Center St, Berkeley, California 94704, United States

https://www.voicebase.com

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VoiceBase Overview

Number of Employees: 100 - 249

Minimal Budget: Inquire

Average Hourly Rate: Inquire

Year Founded: 2010

VoiceBase unlocks deep insight from customer conversations with revolutionary AI-Powered Voice Analytics. Using machine learning and NLP, VoiceBase helps world-class enterprises discover, manage, and measure sales, service, and marketing activities within the call center and across the entire business. Our customers improve customer experience, increase sales, lower costs, and minimize compliance risk.

VoiceBase seamlessly integrates with enterprise systems like Salesforce, Tableau, AWS and Twilio, enabling 100percent analysis of customer interactions to boost sales, enhance customer experience and ensure compliance. Its VBQL-powered Analytics Workbench enables deep queries and custom reporting.