Marya Samuelson Review from Google

1.0 ★

Marya Samuelson's Review Sourced from Google

CSI Accounting may try to spin this by saying they offered me a new accountant or that taking onboarding fees from my account—after our relationship was terminated—was warranted. It was not. The truth: I received no tax advice, no business guidance, and no real onboarding. The only thing they provided was payroll, which I paid for separately. My assigned tax person came to our meeting without reviewing my file, admitted to being new to the systems, and openly struggled to use them. Charging me for this is indefensible. Withholding services, then helping themselves to my business account after termination, destroyed any trust. Whatever they claim, the fact is simple: I paid for services I never received. I hired CSI Accounting to support my business with the expectation of receiving high-quality service based on their confident promises. Unfortunately, the experience was deeply disappointing. Despite the strong sales pitch, they failed to deliver on key aspects of their service. When I raised concerns and requested a fair negotiation regarding payment for services that were never rendered, they abruptly ended our relationship “effective immediately.” I then began formally disputing those charges through my American Express account. Rather than respond to the dispute in good faith or allow the process to play out, CSI took an entirely inappropriate step: they bypassed the dispute process and directly accessed my business checking account—without my consent—to withdraw the same funds. This withdrawal occurred more than a week after our business relationship had already been terminated and without any form of authorization from me. I did not give permission for this transaction, and their actions represent a serious breach of both trust and professional ethics.

Derek Zschokke Review from Google

5.0 ★

Derek Zschokke's Review Sourced from Google

CSI has done a great job handling our payroll services. Everything is always done on time. Online tools are smooth and intuitive, and our rep, Emma, does a great job helping us stay compliant with new laws and regulations. She saved my butt this week when I entered my payroll but forgot to submit it. Thanks Emma!

Calli Brown Review from Google

5.0 ★

Calli Brown's Review Sourced from Google

I have used CSI for all of my payroll, bookkeeping and accounting needs for over one year now. I also use them for my taxes, both personal and business. I really appreciate the fact that it is all in one company. They all work as a team and support each other in their roles. Burt, my accountant, has been instrumental in my growing business, taking the time to really hear my concerns and answer all of my questions. He provides me with insightful ways to save money and build up my business. Alex, our payroll specialist, is spectacular. Alex manages a very very complex payroll (everchanging) with such grace and support. Bert, our payroll specialist supervisor is awesome, and jumps in when needed. My books are always concise, thank you, Erin, and questions needing answers are relayed to me in a way that works for my busy schedule. I would recommend CSI to any business looking for that type of personable and knowledgeable support for your growing business. Thank you, CSI. Here is to another year of growth!

Alan Wikman Review from Google

1.0 ★

Alan Wikman's Review Sourced from Google

This is the worst company I have dealt with in a very long time. They were very quick to act and get us signed up and start payroll. Once they had us, things fell apart very quickly. They have no communication, no follow-through and are very inaccurate with their payroll. One of the first payroll files we sent to them, they calculated minutes worked as hours worked. We have been waiting over a month to get our Quickbooks import file from them. The bottom line is, save yourself the headache and stay away from this company.

Thomas Gibbs Review from Google

5.0 ★

Thomas Gibbs's Review Sourced from Google

I've been a client with National PEO for over 7 years with multiple businesses under their management. I've only received prompt help, easy HR support and would highly recommend them to any owner or manager that is considering outsourcing the total payroll needs. I'm only leaving this review now because they totally deserve it.

Charlie Talbot Review from Google

5.0 ★

Charlie Talbot's Review Sourced from Google

I don't actually have any affiliation or connection to this company at all. I wanted to write this review because they helped me in a situation with a recent restaurant closure that they did business with. I had a gift card with the restaurant that had a substantial balance on it. They fought for me and worked with the owner of the closed restaurant to get that gift card transferred to a usable gift card and they didn't have to do that at all. I wanted to thank this company for fighting for me and doing the right thing. This is an honest company and if I were a business owner in need of their services, I would definitely hire them! Thank you, National PEO!!

Daniel Adams Review from Google

5.0 ★

Daniel Adams's Review Sourced from Google

Nicole from Avenues Financial shows her efficiency and professionalism in every meeting. We quickly got a quote from her and requested bookkeeping services. We got started the next week. Highly recommended!

customer Review from Google

5.0 ★

customer's Review Sourced from Google

Avenues Financial provided exceptional service in bookkeeping and business consulting services. From the moment I started working with their team, I was impressed by their professionalism and dedication to understanding my business's unique needs. Their bookkeeping services are meticulous, ensuring every transaction is accurately recorded and organized. This attention to detail provides me with the confidence that my financial records are in excellent hands, allowing me to focus on growing my business. What truly sets Avenues Financial apart is their insightful business consulting. Their team doesn't just crunch numbers; they offer valuable advice and strategic guidance tailored to my specific needs. They are always there with expert insights and solutions. I highly recommend their services to any business seeking top-notch financial expertise.

Dani Enkey Review from Google

5.0 ★

Dani Enkey's Review Sourced from Google

Nicole with Avenues Financial is the BEST! She is always professional, organized, and trustworthy. With her expertise, we were able to get a higher tax refund than we would have gotten with another company. She is like the hidden gem that not everyone knows about but everyone SHOULD know about for their businesses. She is experienced in all things accounting, forecasting, business strategy, budgeting, controller services, CFO, and CPA services. She is the advisor every business needs on their team! Highly recommended!!

Nick Caione Review from Google

5.0 ★

Nick Caione's Review Sourced from Google

I am pleased to provide my wholehearted recommendation for One Accounting, whose services have been invaluable to our non-profit organization. One Accounting has consistently demonstrated professionalism, reliability, and a keen attention to detail in all aspects of bookkeeping. Their team effectively handles all our financial records, ensuring that every transaction is accurately recorded and that our financial reports are prepared with precision. They have also been proactive in offering insightful recommendations to improve our financial practices and maintain compliance with various regulations that govern non-profit organizations. The level of transparency and communication provided by One Accounting has been outstanding. Their timely updates and ability to explain complex financial matters in clear, understandable terms have greatly enhanced our internal processes. They truly understand the unique needs of non-profit organizations, and their expertise has been crucial in helping us maintain financial stability and make informed decisions. Overall, One Accounting’s services have been an essential part of our financial operations, and I am confident that their support will continue to play a key role in our future success. I highly recommend them to any organization looking for top-notch bookkeeping services.

Michelle Urbano Review from Google

5.0 ★

Michelle Urbano's Review Sourced from Google

One Accounting has been amazing for our non-profit. We onboarded them, finished year end, and prepped for our audit all within a 3 month span! They are organized, super responsive, affordable, and friendly and easy to work with. Highly recommend!

Jacob Gettins Review from Google

5.0 ★

Jacob Gettins's Review Sourced from Google

I have been working with One Accounting for several years and have nothing but amazing things to say. They have handled all my accounting, payroll, and taxes, and I have zero complaints. They are prompt in answering my questions, informative when I have inquiries, and understanding when I make mistakes. I’ve recommended them to several friends and won’t hesitate to continue doing so.