Outsourcing works until it doesn't, and fixing it from a distance is costly. Browse vetted BPO companies in Sri Lanka here to find partners with the right processes, talent, and accountability.

List of the Best BPO Providers in Sri Lanka

6 Companies - Rankings updated: May 19, 2026

DesignRush evaluates each BPO company using expert assessment and client feedback to inform your choices. Some featured agencies have paid placements.

Sri Lanka ×
  • Gain Efficiency With Expert BPO Solutions

    From managing customer support to handling back-office tasks, we streamline operations and improve efficiency, ensuring your focus stays on driving strategic growth and achieving long-term success. With a global presence and a local touch, Activ8 Asia is your trusted BPO partner. We bring a world of  [... view Activ8 Asia profile ]
    Location
    Colombo, Sri Lanka
    Number of Employees
    100 - 249

    Activ8 Asia Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • My Tour Destination
    • Supplement Factory
    • Angels & Brats
    Data sourced from the agency's DesignRush profile

    Activ8 Asia Reviews & Testimonials

    • Rickaz Ismail
      Rickaz Ismail Review from Google
      5.0

      Rickaz Ismail's Review Sourced from Google

      We have been working with Activ8 Asia Pvt Ltd as our BPO partner for the past one year and are pleased to share our positive experience collaborating with their team. Over the last year, they have consistently demonstrated professionalism, with excellent communication and responsiveness. The quality of work delivered has met. Their team shows a strong understanding of our requirements. The team integrates seamlessly with our in-house staff, showing initiative and professionalism throughout. Their support has been instrumental in maintaining service continuity and enabling scalability for our operations in Ireland. We consider Activ8 Asia a valuable extension of our team and a trusted BPO partner. We look forward to continuing and expanding our partnership in the future.By: Swiftcore Ireland

      Show more
    • Shifan Thowfeek
      Shifan Thowfeek Review from Google
      5.0

      Shifan Thowfeek's Review Sourced from Google

      Highly commendable. Been working with them for 3 months now, definitely a dedicated and results driven team. Had a. meeting and discussed my requirements and got a custom package made based on that. And its all positive since!

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Well count the numbers while you multiply your time.

    Providing businesses with the most advanced accounting and financial services is Accario's primary mission. Accario's services and disciplines continue to help clients maintain a healthy balance sheet and have peace of mind no matter the size of their business, be it a small franchise or a large enterprise.  [... view Accario profile ]
    Location
    Colombo, Sri Lanka
    Number of Employees
    250 - 499
    Average Hourly Rate
    $40/hr
    Minimal Budget
    $1,000 - $10,000

    Accario Services

    • BPO
    • Accounting
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Jaffe Lee & Associates
    • Showpony
    • The Cheesecake Shop
    • Degani
    • Rashays
    • Petra Thompson Partners
    • Moore Australia
    • Bongiorno Group
    Data sourced from the agency's DesignRush profile

    Accario Reviews & Testimonials

    • James Loganathan
      James Loganathan Review from Google
      5.0

      James Loganathan's Review Sourced from Google

      The Accario team were a pleasure to work with - great communication and collaboration to aid us with our bookkeeping and accounting needs.Having a single point of contact has made managing our tasks simple and limited any back and forth.They are also competitively priced but I would say the convenience alone made the switch worth it in spades. Highly recommend.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Total Customer Delight

    Scicom (MSC) Bhd is a leading business process outsourcing (BPO) company that provides business consulting, information technology and outsourcing services in Malaysia  [... view Scicom MSC Berhad profile ]
    Location
    Colombo, Sri Lanka
    Number of Employees
    1000 & Up
    Minimal Budget
    $10,000 - $25,000

    Scicom MSC Berhad Services

    • Call Centers
    • BPO
    • HR Outsourcing
    • Phone Answering Services
    • Digital Marketing
    • eCommerce Development
    • Managed Services
    • Mobile App Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • na
    • na1
    • na2
    Data sourced from the agency's DesignRush profile
  • Easy Solutions, Powerful Contribution

    Evolve Technologies is a well established Software & IT Services company dedicated to providing full lifecycle software development services and solutions globally to a wide range of individual and enterprise clients. Engineering Business Success through IT being our mission, we have a 15 year track record in  [... view Evolve Technologies (Pvt.) Limited profile ]
    Location
    Colombo, Sri Lanka
    Number of Employees
    50 - 99
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $1,000 - $10,000

    Evolve Technologies (Pvt.) Limited Services

    • UI/UX Design
    • Web Design
    • Call Centers
    • Web Development
    • WordPress Website Design
    • BPO
    • eCommerce Development
    • Software Development
    • IT Services
    • Mobile App Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • CN Global Pty Ltd - Australia
    • OneIT Pty Ltd - Australia
    • National Lotteries Board - Sri Lanka
    • Sentient - Australia
    • Medical Billing & Collection - UK
    • Sunquick (Pvt.) Ltd - Sri Lanka
    • De La Rue Lanka Currency - Sri Lanka
    Data sourced from the agency's DesignRush profile
  • Digitalizing your world!

    Envision Circle is an innovative software solutions company. We are specialised in providing software solutions for ecommerce platforms, travel agencies and customer relationship management.  [... view Envision Circle profile ]
    Location
    Colombo, Sri Lanka
    Number of Employees
    50 - 99
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    Envision Circle Services

    • Software Development
    • Digital Marketing
    • SEO
    • Social Media Marketing
    • eCommerce
    • Digital Services
    • HR Outsourcing
    • Accounting
    • BPO
    • CRM Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • DeRUCCI
    • TravelMe360
    • Changelly
    Data sourced from the agency's DesignRush profile

    Envision Circle Reviews & Testimonials

    • Chirag Amit
      Chirag Amit Review from Google
      2.0

      Chirag Amit's Review Sourced from Google

      Went for an interview and the first interview was more insightful and engaging. The second interview with the CEO/Director was horrid because it was a repeat of the first interview and it was strange that they wanted to know about my family background which is a breach of privacy.

      Show more
    • ahamed hamza
      ahamed hamza Review from Google
      5.0

      ahamed hamza's Review Sourced from Google

      Hi guysYou guys are giving a great service.keep it up all the very best for your future success

      Show more
    • Abarajitha Pakkiyarajah
      Abarajitha Pakkiyarajah Review from Google
      5.0

      Abarajitha Pakkiyarajah's Review Sourced from Google

      Delighted with your services Envision Team. Would like to keep in touch with your Team. Thank you.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Delivering Top Onshore & Offshore Talent

    Sydpro excels in delivering top-tier technical talent for both onshore and offshore needs. With over 12 years of experience, the firm offers rapid recruitment solutions and a dual hiring model that accesses talent from Australia and Sri Lanka. Sydpro's cost-effective and quality-driven approach ensures  [... view Sydpro profile ]
    Location
    Colombo, Sri Lanka
    Number of Employees
    100 - 249
    Average Hourly Rate
    $49/hr
    Minimal Budget
    $1,000 - $10,000

    Sydpro Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • DIGIVIZER
    • EdSmart
    • TechSolutions
    Data sourced from the agency's DesignRush profile

    Sydpro Reviews & Testimonials

    • Berin Larson
      Berin Larson Review from Google
      1.0

      Berin Larson's Review Sourced from Google

      I received a message on LinkedIn from a recruiter at SydPro. However, they didn't disclose the client's name they were recruiting for. I had a series of conversations with the recruiter and later with a developer from the client's team at Digivizer. Unfortunately, after those interactions, the recruiter stopped responding, and I never received any further updates. This was quite unprofessional on their part and I cannot recommend engaging with them.

      Show more
    • Praveen Yogarajah
      Praveen Yogarajah Review from Google
      1.0

      Praveen Yogarajah's Review Sourced from Google

      I recently had a highly disappointing experience with Sydpro, and I feel compelled to share my frustration through this review.After a seemingly positive initial interview and being informed of my selection, I was eagerly looking forward to the scheduled interview with the CEO. However, my experience took a turn for the worse when, on the day of the interview, I received a call from the HR team informing me of a potential rescheduling due to the CEO's uncertain availability.To my surprise, just an hour later, I received another call from the same HR representative conveying the abrupt decision of the CEO to not proceed with my candidacy. What added to the frustration was the complete lack of transparency or any explanation for this sudden change in decision. The HR representative admitted to having no knowledge of the reasons behind the CEO's choice.This unprofessional conduct raises serious questions about the company's hiring process and their commitment to treating candidates with respect. It is deeply disappointing to invest time and effort in an interview process, only to be left in the dark about the decision-making process and ultimately rejected without any valid explanation.I would caution other potential candidates to be wary of such an unreliable and uncommunicative hiring process at Sydpro. This experience has certainly left me with a negative impression of the company's professionalism and integrity.

      Show more
    • Ishan Uditha
      Ishan Uditha Review from Google
      5.0

      Ishan Uditha's Review Sourced from Google

      Good place to work with. Great staff and really helpful. Vast range of technology expertise people work there.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile

About The Author and Expert Reviewer

Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.

Gianluca Ferruggia is a seasoned digital marketer with over ten years of experience. Starting with PPC, he effectively expanded his expertise to include SEO, sales, business development, and product. He is currently the General Manager at DesignRush, where he leads a team of over 100 professionals, oversees business operations, and develops strategies that achieve business goals. In just a few years, he grew the company's agency network to over 30,000, making it one of the leading B2B marketplaces that connect businesses with agencies.