Our directory features top CRM consulting firms in the United States, assessed by 12 industry experts and informed by 650+ verified client reviews to help businesses identify the right CRM consultants.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Your Digital Presence needs a Website. Be it an E-Commerce Site or a Brand Website, we deliver the most functional UX. We also support you post the launch and help you build your online presence.Most importantly, the launch of your website is not the finish line, it's the beginning. We support our...
Top Services:
- Web Development
- Web Design
- eCommerce Development
- Cybersecurity
- CRM Consulting
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- Location
- Austin, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
Dean Infotech provides end-to-end, best and customised Salesforce and Hubspot CRM Development, Software Development, Website Designing & Development, and Mobile Apps Development. With a team of 100+ skilled professionals including developers, designers, and consultants possesses a deep understanding of the...
Top Services:
- CRM Consulting
- Software Development
- Mobile App Development
- Web Development
- Cloud Consulting
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- Location
- Orlando, Florida
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 4 Projects Listed
Atanor Creative is a Miami-based agency that transforms brands through innovative design and strategic marketing. Inspired by alchemy, we turn creative ideas into extraordinary brand experiences. Our services include branding, web design, content creation, and social media marketing, all tailored to highlight...
Top Services:
- Digital Services
- Graphic Design
- Branding
- Package Design
- Web Design
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- Location
- Miami, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
TechCentera builds custom ERP, CRM and AI automation for US mid-market businesses. We map the process before we write code, deliver in milestones, and hand over the source code, data and infrastructure in your name. No lock-in, no per-seat fees. Logistics is where we've done the most...
Top Services:
- Software Development
- ERP Consulting
- CRM Consulting
- AI Development
- Mobile App Development
- Show more
- Location
- Wilmington, Delaware
- Number of Employees
- Under 49
- Average Hourly Rate
- $75/hr
- Minimal Budget
- $10,000 - $25,000
Maximize Your Digital Footprint with Expert SEO and Web Design | Raging Bull Digital...
Top Services:
- eCommerce Development
- Web Design
- WordPress Website Design
- SEO
- Digital Marketing
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- Location
- Minneapolis, Minnesota
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
Knoativ.com is the top AI Customer Experience Platform for Retail businesses worldwide. They help retail and FMCG brands turn anonymous shoppers into known, loyal customers through loyalty, commerce, and AI voice on one shared customer view. Retailers reach 92% CSAT and 60% lower cost to serve...
Top Services:
- AI Development
- Branding
- Digital Marketing
- ERP Consulting
- CRM Consulting
- Show more
- Location
- Plano, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 8 Projects Listed
At HILO, we specialize in guiding businesses to embrace and navigate the future economy, fostering innovation for positive impacts on individuals, organizations, and the environment. Our mission is centered on enabling you to thrive in a rapidly evolving landscape through strategic adaptation and...
Top Services:
- Digital Strategy
- Digital Services
- eCommerce Development
- Web Development
- CRO
- Show more
- Location
- Miami, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $190/hr
- Minimal Budget
- $1,000 - $10,000
Fred Lundin CPA LLC is a Chicago-based CPA accounting and technology consulting firm specializing in serving e-commerce, solopreneurs, and small business owners. With a dedicated focus on these sectors, we provide tailored financial and technological solutions to help our clients thrive in their respective...
Top Services:
- Business Consulting
- Market Research
- Accounting
- BPO
- CRM Consulting
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- Location
- Chicago, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Founded in 2017, Pillar Digital Marketing Agency offers website design and internet marketing services for local service businesses. Our Local Marketing Foundation blueprint sets the stage, integrating brand messaging, Google Business optimization, and a mobile-friendly website. After the essentials are in...
Top Services:
- Digital Services
- WordPress Website Design
- Reputation Management
- Logo Design
- Branding
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- Location
- White Plains, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $147/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 5 Projects Listed
O2 Media LLC offers comprehensive digital marketing solutions in New York, USA, including graphic design (logo, UI/UX, marketing), digital marketing (PPC, email, social media), development (mobile app, web, CRM), and New York SEO services (local, e-commerce, GMB optimization). Their focus is on elevating...
Top Services:
- eCommerce Development
- Web Development
- SEO
- PPC
- eCommerce
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- Location
- New York City, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $45/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
GM Sunshine is a cutting-edge technology firm specializing in web development, cloud solutions, and software integration. Since 2016, we've been empowering businesses with tailored digital solutions, delivering high-quality services designed to optimize operations and drive growth...
Top Services:
- Digital Services
- Web Development
- eCommerce Development
- UI/UX Design
- eCommerce
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- Location
- New Castle, Delaware
- Number of Employees
- Under 49
- Average Hourly Rate
- $99/hr
- Minimal Budget
- $1,000 - $10,000
Notorious Creative Agency builds client acquisition systems. Paid ads on Meta and Google, conversion-focused landing pages, a fully configured CRM, automated nurture and retargeting, and AI appointment setting that contacts every lead in under five minutes, 24/7 assembled into one owned pipeline...
Top Services:
- Advertising
- Social Media Marketing
- Media Buying
- PPC
- CRO
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- Location
- Bushkill, Pennsylvania
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Astra Black helps creative teams move from chaos to operational clarity. We design Airtable-powered Creative Operating Systems that organize projects, workflows, and teams so brands in entertainment, arts, media, and events can execute complex creative work with structure, speed, and precision...
Top Services:
- Creative Services
- Business Consulting
- CRM Consulting
- Event Marketing
- UI/UX Design
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- Location
- Orlando, Florida
- Number of Employees
- Under 49
- Minimal Budget
- $10,000 - $25,000
Our difference is simple: senior-strategist access, measurable outcomes, and purpose built into the business model. Every quarter, we donate a portion of profits to initiatives that support communities locally and around the world so your digital transformation also fuels real-world impact...
Top Services:
- AI Development
- Software Development
- Web Development
- Mobile App Development
- Web Design
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- Location
- Phoenix, Arizona
- Number of Employees
- Under 49
- Minimal Budget
- $25,000 - $50,000
Webosition helps businesses stand out in crowded markets through strategic digital positioning. From brand strategy and website development to SEO, AI visibility, and reputation management, we create digital experiences that attract and convert...
Top Services:
- Business Consulting
- SEO
- Web Design
- Web Development
- Market Research
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- Location
- Atlanta, Georgia
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Custom websites, online stores & software. Work directly with the founders...
Top Services:
- Web Development
- eCommerce Development
- Software Development
- SEO
- CRO
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- Location
- Stafford, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $60/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
I build marketing systems for home service contractors plumbers, roofers, HVAC techs, electricians, fence companies, pressure washers, and every trade in between. No templates shared with 50 other businesses. No long-term contracts. Just a website that ranks, a Google Business Profile that dominates the map...
Top Services:
- Web Design
- Web Development
- SEO
- Digital Marketing
- Social Media Marketing
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- Location
- Bethlehem, Pennsylvania
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Velocity Marketing offers website design, Meta, Google & TikTok Ads, SEO, social media, and campaigns to grow your business online...
Top Services:
- Graphic Design
- Logo Design
- Web Design
- Web Development
- eCommerce Development
- Show more
- Location
- San Antonio, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
Lion Swag Web Design builds sharp, conversion-focused websites for service businesses that need more than a good-looking homepage. We combine custom web design, local SEO, Google Business Profile optimization, content strategy, CRM setup, and lead-generation systems to help brands get found, earn trust, and...
Top Services:
- WordPress Website Design
- Web Design
- CRM Consulting
- Digital Marketing
- Digital Strategy
- Show more
- Location
- Bentley, Kansas
- Number of Employees
- Under 49
- Average Hourly Rate
- $75/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
ACHVA Digital is an AI-native software studio that helps SMBs and funded founders cut out manual busywork and ship products that actually hold up in production. Rather than selling pilots or billing by the hour, they diagnose your real bottleneck firstthen build fixed-bid solutions in weeks, not months...
Top Services:
- CRM Consulting
- IT Services
- IT Compliance Solution
- AI Development
- Mobile App Development
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- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $60/hr
- Minimal Budget
- $10,000 - $25,000
DeClement Digital Consulting helps businesses grow through SEO, paid search, email marketing, AI search, and custom AI solutions all focused on results you can measure...
Top Services:
- Digital Marketing
- SEO
- Email Marketing
- CRO
- AEO
- Show more
- Location
- Trumbull, Connecticut
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Forefront Industries is a South Florida digital agency specializing in custom web design, WordPress development, AI automation, and CRM solutions. We help businesses create fast, modern websites that drive leads while streamlining operations through intelligent automation and scalable technology. From...
Top Services:
- Web Design
- Web Development
- WordPress Website Design
- AI Development
- UI/UX Design
- Show more
- Location
- Delray Beach, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
Somos AMD agencia de marketing digital en Bogotá Colombia, Llevamos más de 20 años ayudando a empresas de Colombia, Latinoamérica y Estados Unidos a crecer en canales digitales, con más de 733 clientes atendidos y casos de éxito en 13 países...
Top Services:
- Web Design
- Web Development
- SEO
- PPC
- Software Development
- Show more
- Location
- Miami, Florida
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $104/hr
- Minimal Budget
- $1,000 - $10,000
AEO Digital is an AI-powered search growth agency helping brands get discovered, trusted, and recommended across Google and AI platforms. We combine SEO, AEO, GEO, AI SEO, technical optimization, schema markup, structured data, entity optimization, topical authority, and AI visibility strategies to strengthen...
Top Services:
- Digital Services
- Web Development
- AEO
- AI Development
- CRM Consulting
- Show more
- Location
- Sheridan, Wyoming
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Portfolios Count
- 1 Project Listed
CRM Consultants by City
CRM Consultants by State
Popular Services
Hiring Guide: How to Choose the Top CRM Consultants in the US
What can US CRM consulting agencies do for business?
Leading CRM consultants in the US help businesses implement and optimize CRM platforms to support revenue operations and customer management at scale.
CRM consultants help organizations:
- Centralize customer data across teams
- Automate sales, marketing, and service workflows
- Improve forecasting and reporting accuracy
- Increase user adoption and CRM ROI
- Scale customer operations as the business grows
CRM applications have been shown to increase sales by up to 29%, improve sales productivity by up to 34%, and enhance sales forecast accuracy by as much as 42%, according to Salesforce. And integrating CRM software with AI can lead to a 15% increase in repeat sales.
It follows that the US CRM market reached $17.4 billion in 2024 and is projected to grow to $35.5 billion by 2033, at a CAGR of 8.27%.
Over the past five years, revenue for CRM system providers in the US has increased at a 3.4% CAGR, reaching $45.3 billion.
What should US companies expect to budget for a professional CRM consultant?
The costs reflect the scale of the implementation, the level of customization involved, and the number of teams and systems affected.
Based on project budgets commonly listed by CRM consulting firms on DesignRush, US businesses can expect the following CRM consulting project cost ranges:
- Smaller CRM initiatives and early-stage projects: ~$1,000–$50,000+
Often covering audits, basic implementations, limited customization, or initial rollouts. - More complex CRM deployments: ~$25,000–$100,000+
These projects usually involve advanced automation, integrations, data migration, and multiple user groups.
Hourly pricing
Many US CRM consulting firms advertise hourly rates clustered in the $25–$55 range, while providers with deeper specialization or broader scope may charge around $100–$150 per hour.
Actual costs are influenced by:
- Platform expertise
- Project complexity
- Delivery model
- Post-launch support requirements
What is the normal project timeline for US CRM consulting services?
These projects are shaped by organizational readiness, system complexity, and the number of processes being implemented.
Most consulting engagements follow a phased delivery model:
- Discovery & requirements gathering
- Platform configuration & customization
- Data migration & integrations
- Testing, training & launch
- Post-launch optimization
Based on CRM implementation timelines reported by consulting firms in our directory and supported by industry benchmarks, normal project delivery windows include:
- Discovery and planning efforts: around 2–4 weeks
- Small-to-mid CRM rollouts: approximately 1–3 months
- Large or enterprise implementations: 6–12 months or longer
How to choose the best US CRM consulting company for your business?
With a large number of CRM consulting providers in the US market, selecting the right partner requires careful evaluation beyond certifications alone.
Businesses should consider:
- Clarity of objectives: Defining what success looks like — whether improving pipeline visibility, automating workflows, or enhancing customer experience.
- Platform and industry experience: Prior work with your CRM platform and familiarity with your business model can reduce implementation risk.
- Demonstrated delivery outcomes: Case studies that show how the firm handled configuration, integrations, and adoption challenges.
- Data and integration capabilities: Experience migrating data and connecting CRM systems with other business tools.
- Delivery structure and communication: Clear onboarding processes, timelines, and collaboration expectations.
How to find right provider on DesignRush that fits your budget?
We’ve curated a list of top CRM consulting agaency on DesignRush across multiple price points, so you can identify a vendor that's within your budget.
| High budget: $50,000+ |
|
| Low budget: $25,000-$50,000 |
|
Beyond budget, our agency directory allows you to filter agency profiles by location, area of expertise, agency reviews, client types, team size, and hourly rates.
What questions should you ask before hiring one of these companies in the US?
Asking focused questions early helps reveal how a CRM consulting firm approaches delivery, collaboration, and long-term support.
Relevant Background
- Which CRM platforms does your team work with most frequently, and how deep is your expertise in each?
- Can you share recent CRM projects similar in scope, complexity, or industry to ours?
- What types of organizations do you most commonly support (SMB, mid-market, enterprise)?
- How do you stay current with platform updates, new features, and best practices?
Services and Processes
- How do you approach CRM customization and integrations to ensure scalability over time?
- What is your process for data migration, validation, and quality assurance?
- How do you handle change requests or evolving requirements during a project?
- Do you provide ongoing optimization, support, or managed services after launch?
Related to Your Project
- What timeline should we expect from discovery through rollout based on projects like ours?
- What does your user training and adoption strategy usually include?
- What level of involvement is required from our internal teams during delivery?
- How do you measure project success and define post-launch outcomes?
Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Why companies trust DesignRush
Every agency is independently vetted before it can be listed or ranked
4.8
4.8Some agencies pay for sponsored placement, clearly labeled and held to the same vetting standards.
Frequently Asked Questions About CRM Consulting Firms
What services do CRM consulting companies in the USA provide?
US CRM consulting firms help organizations select, implement, customize, and optimize customer relationship management platforms that centralize data and improve customer experiences.
Offerings vary by provider but most focus on the following core service areas:
- CRM strategy & platform selection: CRM needs assessment, vendor comparison, requirements gathering, and roadmap development.
- CRM implementation & customization: Platform setup, workflow automation, data modeling, custom objects, dashboards, and integrations.
- CRM migration & data management: Data cleansing, migration from legacy systems, system consolidation, and quality assurance.
- Sales, marketing, & service enablement: Sales pipeline design, marketing automation setup, customer service workflows, and reporting.
- Ongoing CRM optimization & support: System optimization, user adoption support, performance monitoring, and ongoing enhancements.
How much does CRM consulting cost in the United States?
The cost of CRM consultants can vary based on platform complexity, number of users, integrations, and the level of customization required.
Based on our agency listing data:
- Entry to mid-range CRM projects: From around $1,000–$50,000+, depending on scope, user count, and implementation depth.
- Larger CRM implementations and customizations: Expect $25,000–$100,000+ for advanced workflows, integrations, and multi-team deployments.
- Hourly rates: US companies commonly list hourly rates in the $25–$55 range, with some agencies advertising higher rates that extend into the low- to mid-hundreds per hour
When can clients expect ROI from a CRM consulting project?
Return on investment from CRM consultants tends to happen in stages, as adoption and optimization progress:
- Short term (1–3 months): Improved data visibility, cleaner pipelines, and reduced manual processes.
- Mid term (3–9 months): Increased sales productivity, better lead management, and improved reporting accuracy.
- Long term (9–18+ months): Higher customer retention, stronger forecasting, scalable revenue operations, and improved customer lifetime value.
What is the normal project timeline for US CRM consulting services?
CRM consultants timelines vary depending on business size, number of users, and system complexity. However, most US-based projects follow predictable timeframes:
- CRM assessment & planning: 2–4 weeks
- Small-to-mid CRM implementations: 1–3 months
- Enterprise CRM rollouts: 6–12+ months
- Optimization & enhancements: Ongoing
How do CRM consultant requirements differ across US industries?
CRM requirements vary by industry due to differences in customer journeys, compliance requirements, and operational complexity:
- B2B & Professional Services: Pipeline visibility, account management, and forecasting accuracy.
- eCommerce & Retail: Customer segmentation, omnichannel engagement, and marketing automation.
- Healthcare: HIPAA-compliant data management, patient engagement workflows, and reporting.
- Financial Services: Security, compliance, and complex customer lifecycle tracking.
- Technology & SaaS: Subscription management, usage tracking, and revenue operations alignment.