Automates

Our firm just transitioned our phone system to a new carrier with all new equipment. Automates provided tech support for the building in which we lease space. Automates' technician, Mike P, did an incredible job of getting us through the process. He always arrived early, was able to quicky diagnose and navigate the various glitches that inevitably arise in these projects. He also made himself readily available between on-site visits to help answer questions. He was professional, courteous and did a great job interacting with the service provider as well as our personnel. It was a refreshing departure from the level of service we have encountered from other tech support companies in the past. Good service deserves recognition and we certainly received it on this this project. "

I I had a great experience working with Rigo Lopez when my computer suddenly stopped working due to an internal issue. He spent hours patiently diagnosing and fixing the problem, and thanks to his expertise and dedication, my computer is running perfectly again.What really stood out to me was how accessible and communicative he was throughout the entire process. He made himself easily available whenever I had questions and kept me informed every step of the way, explaining what was happening in a way that was clear and reassuring.Rigo’s professionalism, technical knowledge, and commitment to helping his clients truly set him apart. I’m incredibly grateful for his support and would highly recommend him to anyone in need of reliable and trustworthy IT assistance. "

The tech team was incredibly helpful! I had a PDF that was blinking and showing an 'out of memory' error (first time ever), and they resolved it quickly. They also walked me through printer installation step by step, explaining everything so clearly. Really friendly and professional service! "

They respond quickly and address every technical issue in a friendly and professional manner. Rigo was very patient and assisted me with a hacking issue I experienced today. I truly appreciate how effectively and quickly he handled it. Thank you! "

Absolute game-changer for our law firm. An expert in security and compliance, John with Automates is more than just IT support, he is a core part of our success. He’s proactive, hyper-responsive, and has saved us from potential disasters more times than I can count. Best part, he is kind and ALWAYS remains professional and calm. If you want someone who understands the high-pressure demands of a law firm and executes flawlessly time after time, look no further. Five stars isn't enough. "