Chatty AI Livechat
One AI agent. Every Customer
Hồ Gươm Plaza, 102 Trần Phú, Hà Đông, Hanoi, 100000, Vietnamhttps://chatty.net
Chatty AI Livechat Overview
- Number of Employees
- Under 49
- Minimal Budget
- Inquire
- Average Hourly Rate
- $25/hr
- Year Founded
- 2022
What We Do
Chatty turns live chat from a cost center into a revenue channel. Our AI sales assistant doesn't just wait for customer questions it proactively engages shoppers, recommends the right products, and guides them through checkout. The result: higher conversion rates and lower support costs.
Core Features
AI Sales Assistant Understands product catalogs and makes personalized recommendations in real time
Live Chat Fast, lightweight widget that loads instantly on any Shopify theme
Omnichannel Inbox Manage conversations from chat, email, and social channels in one place
Smart Help Center Self-service knowledge base that reduces repetitive tickets
AI-Powered FAQs Automatically answers common questions so your team can focus on selling
Why Shopify Merchants Choose Chatty
Purpose-built for Shopify with one-click install, no coding required
AI trained on eCommerce scenarios: product discovery, order tracking, cart recovery, shipping questions
Lightweight app that won't slow down your store
Affordable plans designed for businesses of every size, from startups to Shopify Plus brands
By the Numbers
Chatty is trusted by thousands of Shopify stores across 50+ countries. Our merchants report measurable improvements in customer satisfaction, response time, and sales from chat interactions.
Chatty is part of Avada Group, a Shopify ecosystem company with deep expertise in eCommerce tools and marketing solutions. We are committed to helping online businesses grow through smarter, AI-driven customer experiences.
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Chatty AI Livechat Services
AI Expertise
- Chatbot Solution
Mobile App Expertise
- B2C Apps
Industries
- eCommerce
Client Types
- Startups
- Small Businesses
- Medium Businesses
Chatty AI Livechat Portfolio
B2C Apps
AI Sales Assistant for Decathlon 10,000 Products, Instant Support
- Under $5K
- 1 Month
- 2025
Chatty AI Livechat Team Bios
Drake Quach
CPO & Co-founder
Founder of Chatty, an AI-first live chat platform for Shopify. Drake leads product vision and strategy, focused on turning chat into a revenue channel for eCommerce stores. Under his leadership, Chatty has grown to serve 20,000+ online stores across 50+ countries.
Sam Ng
Founder & CEO
Founder & CEO of Avada Group, the company behind Chatty AI, SEO Suite, Joy.so, and AOV.ai. Sam leads a portfolio of Shopify ecosystem products serving thousands of eCommerce merchants worldwide. Based in Hanoi, Vietnam.