Elation
24/7 Answering Service Solutions
9740 Grand Ave S, Bloomington, Minnesota 55420, United Stateshttps://elationansweringservice.com
Elation Overview
- Number of Employees
- Under 49
- Minimal Budget
- Inquire
- Average Hourly Rate
- Inquire
- Year Founded
- 1997
Elation Answering Service provides a state-of-the-art solution to eliminate the hassle typically associated with on call services. We tailor our programs to your needs—from customizing message delivery by users and their preferred device to creating unique escalation procedures across multiple user groups. Our systems offer triple redundancy and all contacts are handled within our secure facilities so you can be sure of 100% quality and security control.
When you partner with Elation Answering Service, your telephone answering service will be exceptional. Some of our service’s benefits are listed here:
Customized to deliver every message according to each user’s preferred device—pager, Android, iPhone and many others.
Manage, in real time, updates to schedules, users, contact information and escalation procedures.
Detailed documentation of all calls so users can view a history of interactions prior to responding to a contact request.
Backed by our 24/7 answering service—including escalation support for your critical path issues
Contact us now to learn how we can provide the answering service coverage you need. Build your business through quality customer service and see the benefits to your customer satisfaction now.
More Agencies Like Elation
i
Discover agencies with comparable services and expertise.
Sponsored i Placements in this section may include sponsors.
Lawyerist
Building Something Different
- Minneapolis, Minnesota
Top Services
- Phone Answering Services
- Business Consulting
Customer Contact Services
We are a nimble organization and can provide a customizable solution that meets your needs.
- Minnetonka, Minnesota
Top Services
- Call Centers
Helpware
End-to-end CX solutions that delight customers.
- $25/hr
- Lexington, Kentucky
Top Services
- Customer Support
- BPO
- Call Centers
Elation Services
Call Center Expertise
- Appointment Setting
- B2B
- Inbound
- Outbound
- Virtual Receptionist
Phone Answering Services Expertise
- After-Hours
- Plumbers
- Property Management
Industries
- Real Estate
- Legal
- Health Care
- Finance
- HR
Elation Reviews
Reviews from Google Maps are available on this profile.
We have used Elations Answering Service for our Family Practice after hours service for many years. We have been very happy with their service. They are always courteous with our patients, and thorough is determining their needs. They are also very flexible with changes in our schedule and assisting with any questions we have. "NewPatient Registration's Review Sourced from Google
Our company has utilized Elation Answering Service for several years now. Our process is complicated and our script has been challenging over the years to include international support. Through it all the managers have worked tirelessly to ensure that they handle everything as requested. Even the representatives are amazing at adjusting the script while speaking with them to make sure they get the correct individual to take a call. This has been the best decision for our company in providing 24 hour support to our customers. "FNA OPE1's Review Sourced from Google
Our outpatient behavioral health practice has utilized Elation Answering Service for close to 4 years. Throughout that time, Elation has handled our needs efficiently and effectively, even in the face of a worldwide pandemic. Our account manager, Jenny Clark, has been hands on all the way, and always prompt to answer our questions/make edits to our call schedules and rosters on the fly. Our clinicians, staff, and patients have all benefited from the support of this service. "Mackenzie Muldowney's Review Sourced from Google
Our company has used Elation for many years, and we have always been pleased with the service received. The call service has been exceptional, professional and efficient, which enables us to provide the best care to our patients.Jenny Clark, our account manager is excellent and is always available when there are questions.Thank you all for the wonderful work you do! "Lyla Westrup's Review Sourced from Google
We have partnered with Customer Elation as our answering service for many years. They are always accommodating and flexible for times we need to roll phones over outside of our scheduled time. Our patients comment on how professional and helpful their staff is when they call. The messages get delivered to us in a clear, concise, and consistent manner. The management is service-oriented and very helpful in answering any questions we have. They are timely in their responses and always willing to adjust their services based on our needs. We look forward to our continued partnership with them and would recommend them to anyone. "Minnesota ENT's Review Sourced from Google