BPO Review from Kimberly Weber

We brought on IdeasUnlimited to help with our back office work so our nurses and staff could stay focused on clients. They handle scheduling, reports, emails, and client inquiries, and they picked up new tasks fast with very little training. The time we save is huge, and it makes our daily operations smoother. What I like most is they really try to fit into how we work, so it feels like they are part of our own team. The onboarding took a little time, but once we got set, everything has been running well.

Miriam Woodward Founder President and CEO at De Dios Consulting

5.0★

BPO Review from Miriam Woodward

IdeasUnlimited has been a dependable partner for us at De Dios Consulting. They handle our scheduling, emails, research, and reports, which freed up time for us to focus on clients. What I value most is how quickly they adapt and how much they feel like part of our team. The only challenge was getting them up to speed on a few tools, but once they learned, everything has been smooth.

Jeffrey Bill Founder & CEO at Sunrise Treatment Center

5.0★

Medical Review from Jeffrey Bill

Working with IdeasUnlimited has been a real help for us at Sunrise Treatment Center. We brought them in to handle our medical billing so our staff could focus more on patients. They learned our system fast and cut down on errors which meant we got paid quicker and had better cash flow. Communication has always been easy and they adjust when we need something changed. What stood out most is how detailed and reliable they are. Nothing is ever perfect but they came pretty close.

Troy Porter Owner at Enviro-Master Services

5.0★

Appointment Setting Review from Troy Porter

Our experience with Munzai was very positive. Zain was exceptional to work with. His communication was excellent, and anytime I had a question, concern, or request, he was quick to respond and willing to jump in and help. Adil also worked extremely hard on our account. He was persistent, consistent, and clearly put a tremendous amount of effort into trying to create opportunities for us. Ultimately, we did not get the level of results we had hoped for from the campaign. I believe part of that was because our service can be a difficult one to explain through outbound prospecting. Many potential customers are not already aware that a service like ours exists, so there is a significant amount of education involved before someone understands the value. What I can say confidently is that Munzai worked hard to try to make the relationship successful. They listened to our concerns, made adjustments, stayed engaged, and genuinely tried to help us succeed. I appreciated the effort, responsiveness, and integrity they demonstrated throughout the process.

Davey Warren 🍐 CEO at Pearagon

5.0★

Outbound Review from Davey Warren 🍐

Munzai Solutions has been a great partner for our outbound outreach. What stood out most was their communication. They checked in with us daily and weekly, kept us updated every step of the way, and worked closely with us to identify our target clients and the best directions to pursue. That level of consistent communication made the whole engagement feel efficient and collaborative, and it is a big reason we felt we got the best bang for our buck. We enjoyed working with them and would recommend them to other companies looking for a communicative, responsive outbound partner.

Sam Bartow Moreno Founding GTM Director at CourtNexa

5.0★

Appointment Setting Review from Sam Bartow Moreno

Munzai Solutions are amazing to work with. They got started immediately and booked multiple meetings in the first few days. I’m very happy with the results and the support they offered us. If you’d like to ask any questions about the service feel free to contact me at +1 458 600 8797I’m very satisfied. And would highly recommend them.

Eric Martin Owner at Undisclosed

5.0★

Call Centers Review from Eric Martin

The salesman, Luke?, was very responsive and knowledgeable, a true professional. On boarding with Bailey, was easy and very thorough. Getting on board with an answering service had a lot more detail than I expected and Bailey was very patient and did not rush the process.

Benjamin Rose CEO at Undisclosed

5.0★

Call Centers Review from Benjamin Rose

I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!

Benjamin Rose Founder at Undisclosed

5.0★

Phone Answering Services Review from Benjamin Rose

I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!!

Etienne Demeules Director of Finance & Valuation at DSMA

5.0★

Data Entry Review from Etienne Demeules

TechSpeed support is seamless with ongoing workflows or new ones. Using them on different files, they have great turnaround and make sure data always meets expectations

Diane Ernstsson Manager at JDXpert

5.0★

Data Entry Review from Diane Ernstsson

TechSpeed has been a wonderful solution for our data entry needs. Their project manager is super friendly, easy to work with, extremely responsive and clear. TechSpeed swiftly got us through a rough patch when we were very backed up on data entry projects. They went above and beyond to exceed our expectations for sooner-than-expected delivery of the projects for data entry. Their QA is spot-on and very thorough. TechSpeed has been so great to work with!

Mark Stefanski VP of Software at Compology

5.0★

Data Entry Review from Mark Stefanski

For many years, Compology has worked with TechSpeed on image labeling, valuing TechSpeed's attention to detail and interest in optimizing processes. The client can rely on it to go over instructions, ask questions, give feedback, and train its team to follow it to a T. TechSpeed commits its time and resources to delivering great results and getting the job done well. Compology highly recommends working with the agency. (Verified via email)

Bogdan Czako Customer Support Team Lead at Covantis S.A.

5.0★

Customer Support Review from Bogdan Czako

We've been working with SupportYourApp to handle technical support, including product-related questions, password resets, tracing user traffic, and assessing request severity. The team started with two shared consultants and one dedicated consultant and now operates with two members, providing consistent support via email. Their performance has been outstanding, earning perfect 10/10 ratings in our internal performance reviews, and the project has remained extremely stable over time. The team has grown in expertise and reliability to the point where one dedicated agent now attends our annual gathering in Switzerland every year. Their support continues to exceed our expectations.

Joseph Pinto Manager at Sweett

5.0★

Customer Support Review from Joseph Pinto

We partnered with SupportYourApp to build a 24/7 multilingual support team operating securely from theoffice to serve our growing global customer base. The team structure has evolved over time and nowincludes French-, Spanish-, and English-speaking consultants, as well as Sales agents and part-time SocialMedia Research support.They manage our email, chat, and phone support 24/7, enabling us to assist customers in multiple languages andmaintain an average email response time of under one hour. We truly appreciate their strong adherence to SLAs,consistent performance, and proactive communication. SupportYourApp has proven to be a reliable and effectivepartner in scaling our customer support operations.

José Manuel Val Merinero CFO at VR LIFE, SL

5.0★

Customer Support Review from José Manuel Val Merinero

We partnered with SupportYourApp to resolve ongoing billing and video service issues that were impacting customer satisfaction. They provided efficient email support through a dedicated consultant, ensuring consistent and personalized assistance. Communication was clear and well-structured, with defined guidelines that kept our interactions focused. Their support hours from 5 PM to 1 AM EET allowed timely resolutions outside regular business hours.We valued the consultants loyalty, consistency, and efficiency, which contributed to smooth operations. SupportYourApp has been a reliable and effective partner in addressing our service challenges.

David Patmore Vision Training International at Director

5.0★

Phone Answering Services Review from David Patmore

I am extremely happy with the service as I do not have a full time receptionist. So the beauty of your Live Answering Service, given I travel a lot is that it is not location specific so I can receive my calls and messages where ever I am.

Tim Donovan Director / Support at Real Advantage Solutions

5.0★

Phone Answering Services Review from Tim Donovan

The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.

James Kelaher Director at Smartnet

5.0★

Phone Answering Services Review from James Kelaher

Our Smart Group uses your reception and premium office services in most Australian states. We find it a very effective way to ensure that calls and correspondence for Smart Group companies are handled consistently on a nation-wide basis. Changes within the group, as companies are added or new operating locations established are easily dealt with and online access to receptionist scripts enables immediate changes to be made toreflect new activities.

Anonymous Director of Operations at US Tech Support Company

5.0★

Phone Answering Services Review from Anonymous

We were really impressed with Select VoiceCom's ability to ramp up a MS Windows tech support account from zero to 150 agents in just five months. Our Florida tech support company was spending a huge percentage of its budget on salaries and training for tech support agents who were often underqualified and unreliable. We cut our tech support costs in half while dramatically improving agent skills and reliability. Many of the agents SVC recruited had previously worked at large centers on accounts for major companies like Dell, Microsoft, Lexmark, and AT&T.

Undisclosed Director of Marketing at Work-From-Home Education Program

5.0★

Phone Answering Services Review from Undisclosed

Our sales margins are slim, and we struggled to build a reliable in-house sales team. We started working with SVC for live transfers of interested prospects to our in-house team for closing. Very quickly, we began training the SVC 'fronters' to close sales for us at a small fraction of the cost of our in-house team. We have since moved almost all of our sales to SVC and have seen a significant boost in our bottom line.

Undisclosed President at B2B Software Company

5.0★

Phone Answering Services Review from Undisclosed

We had never used a call center in the Philippines before working with Select VoiceCom. We were concerned about how the agents would sound and whether our customers would feel comfortable talking to them. We were pleasantly surprised after interviewing the proposed customer support team. They all sounded great and had extensive prior customer support experience. Our clients have been really happy with the service, and with the low hourly rate, we were able to double our support hours to 16 hours a day.

Line Guton Halland Head of customer service at Schibsted

5.0★

Phone Answering Services Review from Line Guton Halland

Thanks to their services, we have achieved what we wanted, and have control over costs in addition to having stable and high quality.

Anne Sandvin Director Customer Centre at Finn.no

5.0★

Phone Answering Services Review from Anne Sandvin

We chose ProffCom as a partner because of shared human values ​​and a culture we felt was close to our own. We are committed to the long term, and I feel that we have an equal partnership, more than a typical customer - supplier relationship.

Vibeke Jonassen Wang Subject manager Consumer Market at Today's business

5.0★

Phone Answering Services Review from Vibeke Jonassen Wang

It is rewarding, educational and fun to collaborate with Proffcom!

Denise Rairi General Admin/Project Lead at Maxcare Medical Centre Ltd

5.0★

Phone Answering Services Review from Denise Rairi

Moving to Medtech Evolution was the best decision we have ever made. Everything is so much easier and much nicer to look at but best of all we have a better workflow. The trainers were wonderful throughout our Go Live and the support afterwards has been amazing. For any clinics still on Medtech32, Evolution is definitely the way to go.

Ashley Light CEO at Queenstown Medical Centre

5.0★

Phone Answering Services Review from Ashley Light

Medeor has improved debt collection and reconciliation and is saving time and resource for our finance and admin teams. A positive impact on the bottom line for us, while improving the eservice for our patients. We highly recommend Medeor as an application to increase business productivity.

Jamie Murley Development Manager at South Link Health Group

5.0★

Phone Answering Services Review from Jamie Murley

Medeor’s automatic and seamless bank reconciliation has reduced the time we're spending on accounts administration. The onboarding process is quick and simple. Medeor has helped our practices streamline our business operations.

Jotham King CEO at Book2Clean

5.0★

Phone Answering Services Review from Jotham King

Overall I highly recommend Gabbyville. If you’re a business looking for that extra phone support, Gabbyville should be the first place to look. From how satisfied my clients are, to the positive reviews they leave about my company’s “receptionists”, Gabbyville has helped my business greatly! Thank you Gabbyville for getting me to where I am today with my business!

Cesar Rodriguez Owner at Just Maid 4 You

5.0★

Phone Answering Services Review from Cesar Rodriguez

Gabbyville has helped me expand my business in a manner that would have been impossible by myself. We’ve increased our revenue almost 2 times in the past 6 months, growing it into a 6-figure business! While I maintained a full-time job, I can probably count the number of times I had to personally call customers on just one hand. By using Gabbyville, I’m able to focus my limited time on running the business and working on marketing. Gabbyville’s receptionists have my complete trust, and they can probably convert leads into clients better than I can. Thank you Gabbyville for getting me to where I am today with my business!

Joshua Holmes CEO at Ethode

5.0★

Call Centers Review from Joshua Holmes

The last couple of years, Ethode has experiencing tremendous growth. We have trouble answering phones, taking messages and scheduling meetings. Gabbyville has exceeded our expectations and has become a crucial part in how we do business. We would highly recommend Gabbyville to any company that’s struggling in handling phone calls and taking care of their customers the right way.

Gregory Dangler Founder at BulkSource, Inc.

5.0★

Call Centers Review from Gregory Dangler

LeadBuds offers client reporting, help desk assistance, and technical support. Reaching customer CSAT scores, first call resolution, and call center response times. observant, capable, and exhaustive. capable of taking the lead in important areas pertaining to their services. They have tremendous industrial experience and leadership.

John Nicolosi CEO at CerpassRx

5.0★

B2B Social Media Marketing Review from John Nicolosi

I was sent a thorough campaign questionnaire after registering that outlined the purpose of the project and my target audience. LeadBuds took those responses, created some brilliant message sequences, and created a LinkedIn prospect list that was specifically targeted. I made dozens of new connections and had six survey replies in the first two weeks of the campaign. These are lengthy questionnaires with in-depth inquiries. I've already had six answers, compared to my estimated 1-2. They know what they're doing based on the outcomes they provide, therefore I won't recommend changing. Continue as you are!

Naomi Allen CEO and Co-Founder at Brightline

5.0★

Business Consulting Review from Naomi Allen

LeadBuds takes care of our video labeling needs. With a 98% accuracy rate in video review, LeadBuds' agents can evaluate more than 350 video events in an hour. Since we are a technological firm, our goods and software are always changing and developing. LeadBuds' outstanding project management and leadership teams are demonstrated by how well they have adjusted to such adjustments.

Anonymous Emergency Preparedness Coordinator at Barry-Eaton District Health Department

5.0★

Call Centers Review from Anonymous

Barry-Eaton District Health Department praises Ambs' reliability, not only for the company but also for the public. Furthermore, Ambs' team is proactive, easily accessible, and confident. (Source: 3rd Party Review Platform).

Todd Desy President at Lammers Heating & Air Conditioning

4.8★

Call Centers Review from Todd Desy

According to Todd Desy of Lammers Heating & Air Conditioning, Ambs helps the company serve its customers as efficiently as possible. In addition to improving customer service, Lammers Heating & Air Conditioning commends Ambs for smooth communication and timely information delivery. (Source: 3rd Party Review Platform)

Ted Christoff Owner at Christoff and Sons Floor Covering

5.0★

Phone Answering Services Review from Ted Christoff

According to Ted Christoff of Christoff and Sons Floor Covering, collaborating with Ambs has brought several new clients they would have lost due to unavailability to answer calls after business hours. Additionally, the collaboration yielded a remarkable ROI. The best thing about working with Ambs is that the team is an expert in the field and is on the same page with Christoff and Sons Floor Covering. (Source: 3rd Party Review Platform)

Anonymous CEO at Herbert & Cholmeley

5.0★

Phone Answering Services Review from Anonymous

I have been very satisfied with the service you have provided. It has always been efficient, professional and of invaluable assistance to me.

Undisclosed Founder at Martin & Co

5.0★

Phone Answering Services Review from Undisclosed

I have for the last 6 weeks been trialling orca business support as an alternative purely based on the pricing points and after a successful trial have just had them take over our 24-hour call handling in and out of hours. For me, there is no loss of quality of service and a gain of over 50% reduction in my expenditure. So all in all great value for money.

Undisclosed Owner at Pen y Lan Plumbing

5.0★

Phone Answering Services Review from Undisclosed

Pen y Lan Plumbing has been working with orca (Call Miss Jones) for four years now. We would never even consider going back to the old answer phones. The service pays for itself every day of the week.

Undisclosed Head of Marketing Operations at Equifax

5.0★

Marketing Review from Undisclosed

In 2022 Equifax continued its transformation of the marketing operations function by working with TTMC and a digital partner to embed new lead processes and improve the quality of leads. The team at TTMC have brought much needed structure, data and insight into our lead process which has delivered transparency across the business and helps us build a case for further investment.

Undisclosed CEO at Buyerdock

5.0★

Call Centers Review from Undisclosed

I was impressed with attention to detail from the TTMC team and as a result they delivered an excellent result. I was keen at the start of the campaign to meet all those engaged with making the outbound calls and pleasantly surprised by the length of time they had been working for TTMC, most well over 10 years. This was important to us, as these team members were Buyerdock’s shop window.

Anonymous Director at JazzyMedia Ltd

5.0★

Recruiting Review from Anonymous

This is the second time I've used TTMC and once again we are impressed with their professional handling of our school recruitment project. On both occasions they successfully achieved our recruitment goals within a very tight timescale. I would absolutely work with them again and have no hesitation in recommending them for similar projects.

Natalie Russell Owner at Arkansas Healthcare Insurance

5.0★

Phone Answering Services Review from Natalie Russell

Onboarding with AnswerConnect was incredibly easy. I was able to schedule a virtual meeting right away, and within an hour we had everything set upportal access, hours of operation, and customized scripting.Since getting started, Ive received positive feedback from both clients and prospects about the agents handling my calls. That alone speaks volumes.A few weeks in, I decided to tweak my scripting to improve the flow and be more transparent with callers. I reached out via chat, and their team responded immediately. They even offered to call me to walk through the changes, which I appreciated. We updated everything in real time, and the process was seamless.Super friendly team, quick to respond, and very easy to work with. Overall, a very positive experience with AnswerConnect.

Claire Riendeau Real Estate Specialist at Engel & Völkers Charlotte

5.0★

Phone Answering Services Review from Claire Riendeau

Claire Riendeau of Engel & Völkers Charlotte gave a shoutout to Christine Cooksey for the remarkable customer service experience. She addressed all her questions and even provided a detailed account explanation by sharing her screen. Riendeau highly recommended her, noting that she deserved a raise. (Source: 3rd Party Review Platform)

Dr. Harris CEO at Kitty Corner Cat Clinic

5.0★

Phone Answering Services Review from Dr. Harris

Dr. Harris from Kitty Corner Cat Clinic had the best customer service experience with Dyan. She patiently set up Harris' complicated phone system, untangling a messy IT situation. Her methodical and gracious approach was invaluable. The tech support team, especially Dyan, went above and beyond. Harris expressed gratitude for the agency's assistance. (Source: 3rd Party Review Platform)

Anonymous CEO at GrowPortfolio Ltd

5.0★

Phone Answering Services Review from Anonymous

Top quality service and customer care, really impressed with Face for Business and I couldn't recommend them any higher!

Nora Owner at Undisclosed

5.0★

Phone Answering Services Review from Nora

We have been using Face for Business services for a few years for our financial advice company. We can not fault their service, it has proved extremely useful, especially post-Covid in particular when we all moved to working from home rather than being in an office.

Joshie Founder at Undisclosed

5.0★

Phone Answering Services Review from Joshie

I took over a busy clinic a few months back and on the days there is nobody to answer the phone these guys are ready to step in and intercept the calls ensuring no business is lost. I am very thankful for this great service and I highly recommend Face For Business as a professional and friendly team!

Jeffrey Warren Customer Experience Expert at Macy's

5.0★

Call Centers Review from Jeffrey Warren

While working with Protel BPO, I had the pleasure of experiencing what can only be described as outstanding contact center service. From the get go, it was evident that the agents at the call center go above and beyond to ensure customer satisfaction and a quality experience. The representatives at Protel BPO were not only courteous but also highly knowledgeable about our products and services. They patiently listened to inquiries and provided detailed and accurate information, demonstrating a deep understanding of our company's offerings. What truly stood out was the efficiency of the call handling process. Clients experienced short wait times, and once connected, the representatives were quick to address their questions or concerns. The agents' professionalism was commendable. They always conveyed a genuine willingness to assist and went the extra mile to ensure customer satisfaction. It's evident that Protel BPO places a high value on providing top-notch service to its customers. I feel that it comes easy to them, probably because of the "Belizean" culture. Overall, my interaction with Protel BPOs call center surpassed my expectations. The combination of courteous representatives, efficient call handling, and a commitment to customer satisfaction makes them stand out in the space of customer service. I highly recommend Protel BPO's call center for anyone seeking a positive and hassle-free customer experience.

Jackie Capalleja Customer Service Manager at Allstate

5.0★

Call Centers Review from Jackie Capalleja

As the Allstate manager involved in our partner relationship with ProtelBPO, I was extremely pleased with their inbound call center services. Their dedicated team efficiently handled our customer inquiries and requests with remarkable professionalism. The availability of 24/7 support ensured clients received prompt assistance. ProtelBPO's agents are well-trained and always eager to learn more. They take pride in having a deep understanding of our industry and our company's products and service offerings. The seamless integration of technology when needed enhanced and simplified our team's ability to oversee and manage their team. Their commitment to excellence is evident in every interaction, making them an invaluable partner in delivering top-notch customer service.

Paul Benefit Regional Head Of Customer Service at H&M

5.0★

Call Centers Review from Paul Benefit

I am very pleased and impressed with Protel BPO's inbound call center services. Their team is professional and focused on quality. They have consistently delivered exemplary customer service, addressing our customers' queries and concerns with the utmost professionalism. The team at Protel has been proactive, responsive, and efficient, ensuring smooth operations and great customer satisfaction. We greatly appreciate their dedication and expertise, making Protel an invaluable partner for our customer service efforts.

Anna John Relationship Manager at Cooper Outdoor Adventure

5.0★

International SEO Review from Anna John

We started working with Vareweb because we wanted more people to actually find Cooper Outdoor Adventure through search, not just improve numbers on a report. From the beginning, the team took time to understand what we offer and who we are trying to reach. Kashaf Khan, their SEO Manager, has honestly been one of the biggest reasons weve enjoyed working with them. He looks at SEO from a business point of view and always brings the conversation back to real traffic, real inquiries, and whether the work is actually helping us grow. We also appreciate how easy he and the team are to communicate with. Nothing feels overly technical or confusing, and we always have a clear idea of what they are working on and why. Overall, it has felt like we are working with people who genuinely care about helping the business move forward.

Franklin Pierce Client Services Manager at A Squared Pro Services

5.0★

Web Design Review from Franklin Pierce

We worked with Vareweb for the design and development of our A Squared Pro Services website, and the experience was really smooth.They understood our remodeling business and created a site that feels clean, professional, and easy for customers to use. I appreciated that they listened to our feedback and were quick with revisions whenever we needed changes.The website also looks great on mobile and does a much better job of presenting our services and past projects. Communication was straightforward throughout the project, and the team was reliable from start to finish.We are very happy with the final website and would recommend Vareweb to other service-based businesses.

Paul James Communication Manager at Azakaw

5.0★

SEO Review from Paul James

With the rise of search in AI engines, we also wanted an agency that could provide AI and generative engine optimization. Found Vareweb by finding the best GEO agencies and got in touch with them. Their business analyst Miss Veronica was really helpful, she understood our needs and connected her to their SEO team. Currently we have started to ranking really well in AI engines too. They have done the proper branding for us.

Undisclosed Owner at JZ Home Buyers

5.0★

Phone Answering Services Review from Undisclosed

I have met thousands of real estate experts and Ryan Dossey stands out above all of them due to his simplistic methods and ways of striving for excellence in everything he does. If you are looking for not one of, BUT THE BEST, call service look no further. Call Porter and the team behind Call Porter is truly as good as it gets and i'm here to recommend them over and over again! Amazing company, service, and leaders.

Joey DeFilippo Owner at Real Estate Company

5.0★

Phone Answering Services Review from Joey DeFilippo

Wow, these guys are excellent! They've really distinguished themselves with excellent customer service in the real estate investing industry. I am thoroughly impressed by the professionalism and service Call Porter provides!

John Binder Owner at Undisclosed

5.0★

Phone Answering Services Review from John Binder

Ever since I started working with this company several months ago I've had nothing but fantastic customer service. These guys are sharp, responsive and on the ball. Looking forward to a long and fruitful business relationship with Justin and everyone else at Call Porter.

Undisclosed Owner at Compass Clean Oxford

5.0★

Phone Answering Services Review from Undisclosed

Just had an awesome experience with John today. He was extremely helpful and was able to guide me through the steps needed to solve the issue I had whilst setting up our phone line in our new office. eReceptionist, once again, proved to be the most complete and reliable phone service out there!

Kali Owner at Undisclosed

5.0★

Call Centers Review from Kali

I have recently taken over our ereceptionist account and had to make several changes and also get my head around how the system works! Lia in customer services has been fantastic, so attentive to our needs, very patient and all round outstanding customer service. Replies to all queries and issues so quickly and helped me resolve them instantly!

Noel Owner at Undisclosed

5.0★

Call Centers Review from Noel

This is a great service. The calls are managed until a person accepts the call. We use the call forwarding feature. This ensures that calls get sent sequentially through a list of numbers, until someone answers. If nobody is available, the call gets diverted to their voicemail systems, which emails you the voice message. We highly recommend this service.

Jane Donovan Partner at Social 8 Adelaide

5.0★

Phone Answering Services Review from Jane Donovan

We have had Answering Adelaide answering our phones and taking bookings, payments and messages for us for the past year. The professionalism and service the girls provide is wonderful and has provided us with the room for our business to grow. It also has allowed us to focus on what we are good at doing while not being bogged down by some of the more administrative duties a small business has occurring. We also have been able to provide a 24 hour service to our members which is brilliant for our clients who work various shifts. Thanks girls for supporting Robyn and I and for representing us so professionally.

Kanksha Drews Plant Health Services Officer at PIRSA Biosecurity

5.0★

Phone Answering Services Review from Kanksha Drews

PIRSA Plant Health Operations continues to maintain a valued and long standing relationship with Answering Adelaide. The after hours answering service is professional and reliable, the staff are friendly, and none of our requests have ever been too much trouble! Flexibility in providing additional coverage when our requirements change at short notice is also greatly appreciated. We look forward to continuing our successful relationship into the future!

Birgit I Hall Owner at Innovative Body & Skin Rejuvenating Solutions

5.0★

Phone Answering Services Review from Birgit I Hall

I have been with Answering Adelaide for three years now and highly recommend their services. I had used 2 other companies previously and know that Answering Adelaide is supreme in their quality of services. They are efficient and professional. The staff are extremely friendly and communicative. The staff will go out of their way for your company and use their own initiative. On occasion when I have had clients make mistakes and turned up when we have been closed for a training day, Answering Adelaide staff have rung me on my mobile and rung the client back, who is still standing on our door step and taken care of the problem and smoothed it over without a hic cup. It is rare to have this dedication and caring. The staff are all long standing, experienced and work like a family, that is the sense I felt when I met with them. When I was making my decision about changing to Answering Adelaide I went to their office to meet all the girls and see things for myself. I suggest if you do not believe me, meet them all for yourself and you will see what I mean.

Neil Buck Managing Director at The Personnel Dept

5.0★

Phone Answering Services Review from Neil Buck

Fantastic for dealing with the call enquiries when I am focusing on my clients and in meetings. Great service, and cost effective too!

Kerry Solo Trader at Financial Company

5.0★

Phone Answering Services Review from Kerry

As my client base is largely the older generation, it's great to have a helpful and friendly first point of call when I am unavailable. My clients are forever telling me how lovely the girls in the office are when they phone.

Abi Owner at Abi's Hair Salon

5.0★

Phone Answering Services Review from Abi

Makes my life so much easier! Perfect Reception deal with my calls and bookings whilst my team can focus on looking after my clients. Business is better, thanks to Perfect Reception!

Customer Support Review from Adam Miles

They’ve been great partners. The agents move very smoothly back and forth between questions from consumers and carriers – and that’s a challenging responsibility. I have dealt with a lot of vendors over the course of my career, and OnBrand24 is definitely top tier in terms of responsiveness, professionalism and delivery. I’m grateful to the entire OnBrand24 team.

Customer Support Review from Brett Johnson

OnBrand24 has been absolutely great. We've been very impressed with their ability to establish a highly capable team that quickly developed a strong technical grasp of our new product features in a compelling way. We quickly came to regard OnBrand24 as a satellite office for us, a direct extension of our sales and marketing team.

Customer Support Review from Patti Groh

OnBrand24 is very reliable. We depend on them to seamlessly handle the critical first phase of the sales cycle-the sample request-and also to relate to customers on a personal level that represents Sappi well and reflects our culture.

Eric Jones Anonymous at Anonymous

5.0★

Call Centers Review from Eric Jones

Answer365 was the answer to our problems. We receive an insane amount of calls to our venue and Answer 365 was able to step in and save the day. Extremely professional and Agile, I would completely recommend this firm if you need some help with your call volume.

Paul Tennen Anonymous at Anonymous

5.0★

Call Centers Review from Paul Tennen

We have been using the services of Answering 365 for years now and we could not be happier. They have a friendly staff, are always attentive to our needs, and are very pleasant to speak to on the phone. We use them for our after hours call needs. They have always been reliable and friendly to the residents and clients that we service. We are very grateful for the help of the staff at Answering 365.

Call Centers Review from Amy Hendel

We have been using this service when it actually had another name - so for quite some time. Overall we are quite pleased. only issue is occasionally when we hand off coverage for the weekend - when the doctor is off call - all the operators somehow do not “get the message.” I do endorse them as a good service, their billing department is responsive - they just need a bit of a tweak in the training of their telephone operators with this “hnd off on weekends.” I would recommend them as reliable and responsive.

Customer Support Review from Anonymous

Westpark Communications really does have ‘All the right answers.’ Our customers receive the same courteous service from Westpark that we do when we have a question or request for them. I’m pleased with our decision to switch to Westpark Communications.

Customer Support Review from Anonymous

We have been very impressed with Westpark Communications from day one. Our previous answering service closed its doors with no notice and we found ourselves looking to get operations back up and running smoothly. Several calls to companies found us waiting for a return call, except for Westpark Communications! They called us back within a few hours and had a plan in play by day two and by day 5 we were up and running smoothly with no issues. We are very happy with their response to any questions that arise, any updates we need, and the staff is awesome. They are always sending email or phone calls to make sure we are satisfied and that they are meeting our needs. The voice messages are promptly delivered to our mail box for us to review at any time of the day. Love this option because it is like talking directly to the customer. The emergency calls are immediately dispatched to the technician on call. If the technician does not respond after two attempts, it immediately goes to Climate-Tech’s management for direct action so customers are not held up. When we have changes to the on-call schedule, I just make a phone call or send an email and their response is immediate. We even get a confirmation that it was completed. Complete confidence that our requests are being met. Price wise they are very reasonable and they were willing to work within our price range. Westpark Communications has so much more to offer and as our company grows we know that they will meet our needs. Thank you, Westpark Communications, we consider you part of our family!

Customer Support Review from Anonymous

We recently started working with Westpark Communications after completing an acquisition of another company and finding they were already using them (we previously relied on an after-hours voicemail which often delayed our response time). We expanded the service to both of our locations and have been more than pleased at how well they handle our calls. The employees are professional and courteous, and any changes we need to make (such as to accommodate holidays, short days, etc.) are easy to communicate and have been handled. Our calls are fielded with the necessary details and dispatched promptly, and it allows us to better respond and address our customers’ needs in after-hours situations. I highly recommend Westpark Communications for your business answering service needs!

Maria Maidana Customer Onboarding & Enablement Manager at SquadLocker, Inc

5.0★

Customer Support Review from Maria Maidana

Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!

Brian Agee Director of Sales & Marketing at Petro Towery

5.0★

Web Design Review from Brian Agee

My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.

Brian Lubeck Broker at Cypress Property Group

5.0★

Virtual Assistant Review from Brian Lubeck

Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.

Michelle Goode Senior Manager of Operations at AlphaTheta Music Americas

5.0★

Call Centers Review from Michelle Goode

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Tiffany L. Garcia Director of Client Relations at Dr. Biz Boom

5.0★

Call Centers Review from Tiffany L. Garcia

Tiffany L. Garcia gave TeleDirect Communications, Inc. a 5-star rating. Tiffany shared that she had used TeleDirect in her offices and also referred her clients to the agency. She praised the top-notch customer care and excellent communication and client engagement experience she and her clients had received since day one. Garcia highlighted TeleDirect's effectiveness in handling inbound call volume and seminar reservation services. (Source: 3rd party review platform)

Carol Magdalein President at SEMINARS FOR LESS

5.0★

Call Centers Review from Carol Magdalein

Carol Magdalein gave TeleDirect Communications, Inc. a 5-star rating. She commended its account representative, Kat, for always responding promptly and efficiently to any questions or issues. (Source: 3rd party review platform)

Manoj Thenua Chief Executive Officer at Medico Hub

5.0★

Customer Support Review from Manoj Thenua

I recently engaged a customer support provider to manage client service and support tasks for my healthcare-oriented platform. From the outset, their team was extremely professional, responsive and attentive. Their onboarding process was smooth, prompt, and well-organized. Throughout the project they handled all support tickets including account queries, billing questions, technical issues and general user guidance with empathy and clarity.What impressed me most was their commitment to quality: they consistently responded quickly to inquiries (often within minutes), maintained a helpful and courteous tone, and followed up until the users problems were fully resolved. Feedback from my users has been overwhelmingly positive: many praised how easy it was to get help and how satisfied they were with the assistance.Thanks to their efficient support, user satisfaction and retention improved noticeably compared to the period before they handled support. I also experienced fewer escalations and received fewer complaints overall. Their professionalism and consistency gave me peace of mind and freed me to focus on growing the platform rather than handling day-to-day support issues.Overall, working with them has been a very positive and productive experience the quality of support exceeded my expectations.

Cerena Schane Customer Relationship Management Manager at Airco Mechanical

5.0★

Phone Answering Services Review from Cerena Schane

Partnering with TAS United not only helped save us money by outsourcing our call traffic, but enhanced our first impression with our customers. Beyond the ongoing and future savings, TAS United has allowed us to capitalize on more opportunities for new business. We have been able to eliminate significant time spent on the phones.

Viktoriia Bielkova Accountant at Congress Holding Group

5.0★

Call Centers Review from Viktoriia Bielkova

My experience using TAS United is very positive. Since TAS United is highly professional, responsive and client oriented. They provide a great service! I highly recommend TAS United as your business partner.

Dr. Shiree Flume Owner at Flume Psychiatry

5.0★

Phone Answering Services Review from Dr. Shiree Flume

I have been a customer of TAS United since 1989 and have been very satisfied with the service. The operators have helped many of my patients who were in mental health crisis over the years and their kindness and professionalism are much appreciated.

Linda Woessner Co-Owner at Southland REI Group

5.0★

Call Centers Review from Linda Woessner

Linda Woessner expressed satisfaction with the service provided by Call Management Resources (CMR). She found the setup process easy and the system highly beneficial. In an after-hours emergency, CMR efficiently contacted all necessary parties, resolving the issue quickly. (Source: 3rd Party Review Platform)

Anonymous Representative at Skip's BagelDeli

5.0★

Call Centers Review from Anonymous

As a representative of Skips BagelDeli, I would like to share my positive review of Call Management Resources. We have been doing business with CMR for over 20 years, and it has consistently proven to be our most reliable service provider. Its reliability is unmatched, making it a trusted partner. (Source: 3rd party review platform)

Michele Ahmadi Owner at Foot and Ankle Care of Long Island

5.0★

Call Centers Review from Michele Ahmadi

Michele Ahmadi's business received exceptional support from Call Management Resources, resulting in a successful partnership. The project manager's great communication skills made the process smooth, leading to a positive outcome for their business. (Source: 3rd party review platform)

Alison Motta Founder at Law Firm

5.0★

Phone Answering Services Review from Alison Motta

Patlive went through an extensive, hands on and personalized set up with me and worked with me - tweaking my script and set up until everything flowed perfectly. And they have been true to their word on billing which I have not always found to be the case with other services. I have a very high call volume and was concerned that I would not be able to stay within my calling plan- they reviewed my plan and calls so I could be confident that I was in the right plan. Extremely satisfied and would recommend them to any law firm - solo or large.

Ellie Chuparova Owner at Undisclosed

5.0★

Phone Answering Services Review from Ellie Chuparova

We had an onboarding process of one month with an assigned personal coach, Matt, helping us with any questions and problems. Matt did a great job setting up quickly our service and adjusted it several times to meet our needs. We highly recommend PATlive!

Undisclosed Owner at Value Capital Funding

5.0★

Call Centers Review from Undisclosed

We have tried 4 other virtual receptionist companies prior to finding PatLive and none of them provided the professional support we were looking for like PatLive has. Their receptionists are courteous & professional, and do not waste our minutes taking too long to provide our callers with service. I would highly recommend them.

Anonymous HealthCare Receptionist at Undisclosed

5.0★

Call Centers Review from Anonymous

Please extend our sincere thanks to the team for all they are doing on behalf of our patients, providers, and partners. Their efforts have given welcome bandwidth our clinic staff to focus on the people in front of them and on better health outcomes. Even from my start in June I have seen (and been told) the great improvement in the quality of our patient interactions and clinic communications. I have been so encouraged by the team's willingness to do the right thing, to constantly coach and improve, adapt to change, and treat the patients with empathy and respect. Thank you. I am looking forward to what next year brings as we bring on our remaining clinics, launch new or improved campaigns, and continue to build a foundation for success, growth, and patient care that sets a new benchmark!

Anonymous CEO at Undisclosed

5.0★

Call Centers Review from Anonymous

I am highly impressed with the exceptional level of customer service, reporting and professionalism with Ansafone. I have worked with them for many years and found them to be action oriented and focused on quality performance.

Undisclosed Owner at Home Health Care

5.0★

Call Centers Review from Undisclosed

Ansafone always goes above and beyond! They are always professional and ensure all messages are properly handled. If I have any questions or concerns, I can always count on my representative Dave! Thank you for your excellent service.

Anonymous Customer Service Director at Undisclosed

5.0★

Phone Answering Services Review from Anonymous

We have been working with Valoris Center for over a year for our European operations. Valoris serves both our prepaid card needs and some of our financial services for clients in the UK, Germany, Spain, Italy and most recently Canada. Valoris provides excellent support services and very good foreign language speakers.

Undisclosed Dealer & Customer Relations Director at Auto Industry

5.0★

Call Centers Review from Undisclosed

We appreciate both the way Valoris Center understood business processes and knew how to adapt to our requirements, as well as the quality of the information provided, the fact that we do not receive any complaints from customers and the availability to immediately resolve any situation that arises. The services offered by Valoris are a real help to us in managing customer relationships, playing an important role in increasing their satisfaction.

Annie Osborne Owner at Undisclosed

5.0★

Call Centers Review from Annie Osborne

After struggling with always being available to answer calls for a while and never knowing when the phone would ring we bit the bullet and had a trial with Best reception. It has been a game changer for us! They handle all calls efficiently, communicate back to us immediately and it has lifted a great weight. They are always happy to take on board any feedback/tweaks as and when things arise so we are now building ongoing teamwork between us. Really great service, thank you so much!

Daniel Leer Owner at Undisclosed

5.0★

Phone Answering Services Review from Daniel Leer

Really professional, approachable and genuine service. Highly recommend as any minor issues are resolved quickly and efficiently. Able to manage diary bookings straight to a diary management software and are very quick to inform. of calls.

John Power Director at Power Soccer School of Excellence

5.0★

Phone Answering Services Review from John Power

Premier Answering Services has provided a fantastic service for Power Soccer School of Excellence for the last three years. As our school has grown they have provided the back-up services that are essential in a customer orientated business.

Geraldine Dooley Physiotherapist at Medical Company

5.0★

Phone Answering Services Review from Geraldine Dooley

I have been using Premier Answering Services for a number of years for my practice. My business has grown significantly due to having all my calls answered promptly. Using the diary management system has ensured my appointments are filled for 2 weeks in advance.

Peter Ryan Owner at Ryan strategic advisory

5.0★

Phone Answering Services Review from Peter Ryan

With a background in providing both digital and voice-based interactions, RAYA has cultivated a series of clients throughout the region, across both mature and emerging verticals.

David Rickard Vice President at Everest Group

5.0★

Call Centers Review from David Rickard

Raya CX leverages strategic partnerships with leading technological providers and its own proprietary solutions like RCX Connect, RCX Pulse, and RCX ERP to provide end-to-end digital CX services. In the EMEA region, it is known for its proactive problem-solving, pricing structure, operational efficiency, and relational management. In 2022, it has achieved substantial revenue growth by diversifying into new industries, expanding delivery locations, and enhancing digital engagements.

Debi Hamill CEO at IAOP

5.0★

Call Centers Review from Debi Hamill

A big thank you and congratulations to the companies named to the 2022 Global Outsourcing 100® for rising to the occasion in a particularly challenging year”, said IAOP CEO, Debi Hamill. “Your tenacity, grit, and leadership were critical to ensuring our industry came out the other side of the global pandemic and we’re pleased to recognize you for your quality and performance excellence.

Summer Forbes CEO at Undisclosed

5.0★

Phone Answering Services Review from Summer Forbes

Rikard and his team have been great to work with. They are on top of details and have a great system. We’re excited to implement and utilize Nexa!

Mandy Owner at Undisclosed

5.0★

Phone Answering Services Review from Mandy

I’ve relied on Nexa as my primary answering service for customer calls, and they’ve been outstanding. Their after-hours and midday telephone answering services ensure no call goes unanswered, providing incredible convenience and ease of use. The team’s effective communication and excellent virtual receptionist service have consistently impressed me and made a real difference in managing customer interactions.

Vai Lealiiee Owner at Undisclosed

5.0★

Phone Answering Services Review from Vai Lealiiee

I had an issue with the protocol for our message retrieval. Spoke with Maria, the account manager in Client Relations, and she handled my concerns in a professional manner, extremely courteous, empathetic, and very kind. She fixed our account and I am so happy to be able to work with the Answering Service Care company again! I used to be an agent with them 10 years ago and still use skills taught from this company in my every day life. They are the best answering service company nationwide! I highly recommend to anyone who needs this service for their businesses. You will not be disappointed!

Lee Ann Morris Owner at Undisclosed

5.0★

Phone Answering Services Review from Lee Ann Morris

It is nice to be able to leave the office everyday at 5pm and not have to worry about your customer's being taken care of. The Answering Service staff are professional and they truly are the best ones we have ever had!

Customer Support Review from Diego Susa

Diego Susa, Head of Engineering at Unleash, lauds IntelligentBee for helping them successfully sustain their response time and customer satisfaction levels within the established target. The team exhibited commitment, responsibility, and a proactive attitude toward improvement. They also actively engaged with feedback and maintained clear and effective communication through virtual meetings, emails, and messages, Susa adds.

Mobile App Development Review from Ionut Patrascoiu

Ionut Patrascoiu, CEO & Founder at Floca, hired IntelligentBee for a custom software development project. According to Patrascoiu, the team continues to oversee the ongoing refinement and improvement of the app, with plans for an upcoming development phase. Patrascoiu commended the team for the app's easy flow and top-notch quality. He also mentioned that IntelligentBee stands out as a budget-friendly choice, demonstrating genuine dedication to the success of their project.

Applications Review from Mihai Cioclu

According to EventWay Account Manager Mihai Cioclu, IntelligentBee launched the solution within the deadline. It showcased agility and provided clients with prompt feedback. The agency’s exceptional technical proficiency played an important role in delivering high-quality results.

Benjamin Conboy Founder at NuSvara

4.5★

Translation Services Review from Benjamin Conboy

Benjamin Conboy of NuSvara praises Uassist.ME assistant's skills and output. NuSvara highlights the assistant's ability to learn, be proactive, and deal with daily technical issues. (Source: 3rd Party Review Platform)

Beth Dorian Former Owner at Platteville Family Dentistry

4.0★

Virtual Assistant Review from Beth Dorian

According to Beth Dorian of Platteville Family Dentistry, Uassist.ME provided exceptional support services. The virtual assistant provided by Uassist.ME helped the dental clinic become more profitable by shifting the focus to its core businesses. The collaboration is ongoing, and Platteville Family Dentistry praises the team’s consistent communication and cooperation. (Source: 3rd Party Review Platform)

Lydia Martinez Founder & CEO at Elle Marketing And Events

5.0★

Virtual Assistant Review from Lydia Martinez

According to Lydia Martinez of Elle Marketing and Events, Uassist.ME's assistant does a phenomenal job. Their support has improved Elle Marketing and Events' turnaround times and alleviated its administrative burdents. Uassist.ME assistant's preparedness allowed them to hit the ground running. (Source: 3rd Party Review Platform)

Kendra Brassfield Chief Executive Officer at NeoLife International

5.0★

Call Centers Review from Kendra Brassfield

Blue Valley Marketing has been a game-changer for our health and fitness company. Their call center services are top-notch. They've helped us connect with our clients seamlessly, providing exceptional support. Our overall experience with them has been nothing short of fantastic

Anne Marie Lukin Franchise Owner at Planet Fitness

5.0★

Call Centers Review from Anne Marie Lukin

They provided exceptional customer support that went beyond mere service. Their dedication is unrivaled, from handling inquiries about fitness programs to ensuring client satisfaction. Blue Valley Marketing delivered flawlessly on the project, which required not only efficiency but also a genuine understanding of our brand ethos. Their personalized approach, which is evident in every call, demonstrates their dedication to our wellness mission. We highly recommend their services for the ideal combination of professionalism and a personal touch.

Rhonda Mercaldo Owner/Operator at Jimmy John's

5.0★

Call Centers Review from Rhonda Mercaldo

From the very beginning, their team demonstrated professionalism and dedication. They were always just a call away, ready to assist with customer inquiries, reservations, and feedback. The level of service was outstanding, with their agents showcasing an in-depth knowledge of our menu and our restaurant's unique selling points. They truly felt like an extension of our team. Blue Valley's performance was consistently impressive, ensuring no call went unanswered, and every customer felt valued. Their proactive approach in resolving issues and providing insightful suggestions for improving our customer experience was invaluable. The level of care and attention they gave to our patrons was evident in the positive feedback we received. In summary, my overall experience with Blue Valley was top-notch. They played a crucial role in enhancing our customer service and contributed to the success of our restaurant. I highly recommend their services to any business in need of a reliable and customer-focused inbound call center.

Heather Brodeur Event Registration Manager at CRG Events

5.0★

Call Centers Review from Heather Brodeur

Janeen is fantastic and Norma is AWESOME! Very polite and professional with the attendees.

Undisclosed Manager at KBTC Public Television

5.0★

Call Centers Review from Undisclosed

Thank you, AmeriCall! As our needs have grown, so has your ability to meet them. AmeriCall saves our already overworked staff time and money. A special thank you, for working so hard to tailor your new software to our specific requirements. It works great and saves us a ton of time on order processing. AmeriCall can take the credit for a large part of our success.

Dave Isay Founder and President at StoryCorps

5.0★

Call Centers Review from Dave Isay

Over the last year, StoryCorps has seen an increase in listeners, participants, alumni, and programs. This would have not been possible without the wonderful services provided by all of you at AmeriCall Answering Services. Your patience and care for our participants and the helpful feedback we have received from your trainers and agents was above and beyond our expectations. At StoryCorps, we understand that listening is an act of love (and patience, care, and attention). We are pleased to have AmeriCall listening and connection to our participants who are making a reservation. We truly appreciate your support and services.

Oleksii Shapran CEO at DrivEd

5.0★

Customer Support Review from Oleksii Shapran

We turned to Simply Contact to enhance support for our SaaS product users, and the cooperation fully met our expectations. The team quickly connected to our processes, took over the processing of incoming requests via email and the contact form on our website, and provided a high level of service.I would especially like to note the clear organization, attentive attitude to detail, and ability to adapt to our requirements. Support was provided in several languages, and all requests were processed promptly, within the stated SLA.

Ewa Danecka Head of Customer Experience at Wizz

5.0★

Customer Support Review from Ewa Danecka

We have chosen Simply Contact for their expertise and experience in the travel & airline industry. Now Simply Contact provides multichannel support for our customers in multiple languages. Our cooperation gives us a reliable foundation for further scaling of our customer service activities. We do recommend Simply Contact as a well-qualified and responsible partner.

Customer Support Review from Jennifer Jackson

We felt reassured following our onsite visit that this is a company that really cares about its employees and its clients. We were impressed by their retention rate—the managers and agents at Global have a long tenure, so they are experienced with the brand and typical customer service policies for each company.

Customer Support Review from Dawn Trenson

We are seeing an increase in existing and repeat customer business. We saw a transformation from people contacting customer service with comments like, 'I wanted to get something else and now I never want to do business with you again' to now, with Global Response, becoming repeat loyal customers.