With a combined BPO management experience of more than 50 years, Gandalf Services is a full-service customer engagement and call centre that provides Inbound, Outbound, Back Office and Consulting Services. We have helped companies acquire new customers and retain previous ones with great interactions across channels. "Under-promise, Over-deliver" is our mantra.
We have serviced clients across geographies like U.S, UK, Middle East, Asia and Australia, and across industries such as Media, Education, Telecom, Publishing, Retail to name a few.
Headquarters
007, Smartworks, Time Square Building, Sushant Lok 1, Gurgaon, 122004, India
Manshu is an MBA with about 25 years of combined experience in customer service, outbound sales, retention in various BPO & telecom operations with companies like IBM Daksh, Bharti Telecom etc. Manshu has led projects for Amazon.com, Circuit city, Upromise, Carlson Wagon Leigh etc
Saakaar Bagga
COO
An Economics major from Delhi University, Saakaar has spent the last 22 yrs in BPO industry and led projects for clients like Amazon.com, Paypal, Tesco, Safeco etc and worked with industry leaders like WNS, IBM, Infosys, Tesco to name a few.