Infomedia

Infomedia UAB's competence is founded on 29 years of professional experience. The company's success and long-term survival were dictated by a strong desire to expand and improve, as well as the notion that it is possible to stay among the market leaders only by adapting to the market's ongoing changes, upgrading its operations, and introducing innovations.

UAB Infomedia employs the most current techniques of work, spends audaciously in staff training and leisure time, and utilizes the most sophisticated software technology. The professional software GENESYS used by UAB Infomedia's contact center enables you to service consumers across many channels utilizing a single request routing system (phone, e-mail, SMS, chat). The highest quality and quantity indicators are ensured by the efficient deployment of human resources and the optimization of work processes via the use of call prediction algorithms.