Kura

21 Tyndrum Street, Glasgow, G4 0, United Kingdom
https://www.wearekura.com

Kura Overview

Year Founded
2015
Employees
1000 & Up
Minimal Budget
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Average Hourly Rate
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Kura is the UK's Largest Independent Outsourcer. Kura provides award-winning outsourced (and insourced) contact centre solutions across 4 locations in the UK and South Africa. Its software subsidiary, Inisoft, develops advisor desktop solutions with full omni-channel capabilities, sold globally. Kura & Inisoft create and provide services and solutions to over 50 clients across many industry verticals.

We are in business because we want to help people to develop and to reach their full potential. We are building a culture that shifts the mind-set from focusing on things and stuff to people and behaviour. We call this process Crossing the Bridge. Our Vision is to be recognised as Unrivalled in Developing People."

Kura Services

Kura Clients

IT Industry
Retail Industry
Fintech Industry

Kura Reviews


Reviews from Google Maps are available on this profile.
The epitome of a modern day workhouse micro managed to an inch of its life "
jjsmurph's Review Sourced from Google
Avoid, petty immature managers ,shameful behaviour, low standards and to top it all off complete liars . "
Asim Khalid's Review Sourced from Google
If at all possible, avoid. Capitalism in it's rawest form. You are expendable, you are not valued despite "bridge crossing" and other useless jargon. Managers dropped like flies during my time there and several staff ripped off passes mid shift and walked after horrendous treatment.workplace bullying is ignored. Only good points were trainers and QC dept. "
Deborah Waters's Review Sourced from Google
Mangers unsupportive, and refuse to help with escalated calls, call themselves customer focused and fire all the buzzwords around the place, but only care about call time stats and following a script on the call, not taking the time to actually help customers, was nt even allowed to call a distressed customer back, after his called dropped due to running out of call credit, and to top it all off I was threatened with being docked 15 minutes wages if I logged into the phone 1 minute late (but I would still be expected to work the other 14 minutes unpaid), avoid if possible, this place will make you miserable and maybe even ill "
Stephen McMurray's Review Sourced from Google
The lack of transparency within this business is disgraceful. Months of waiting for updates and communication was worse than poor. Directors leaving suddenly, jobs being pulled suddenly does not make for a steady company. I would advise against looking at this company for anyone sadly. "
Polly Muir's Review Sourced from Google

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