
Mindex
250 Alexander Street, Rochester, New York 14607, United Stateshttps://www.mindex.com
Mindex Overview
- Number of Employees
- 250 - 499
- Minimal Budget
- Inquire
- Average Hourly Rate
- Inquire
- Year Founded
- 1994
SchoolTool leads the way as the most trusted web-based student management system in New York State. Designed specifically to meet NYS requirements and school districts, it provides secure access to real-time data and time-saving tools for K-12 school administrators, faculty, staff, and parents.
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Mindex Services
IT Services Expertise
- AWS
Mobile App Expertise
- Application Modernization
Mindex Reviews
Reviews from Google Maps are available on this profile.
I am deeply disappointed with the SchoolTool system developed by Mindex. The following notes on such system are related to a recent incident at LCSD. The system's security is seriously lacking and leaves much to be desired.Firstly, the access control methods are inadequate. Apart from the system-generated passwords, there are no solid access control measures such as 2FA or MFA, or biometric verification. This makes the system vulnerable to unauthorized access. PROTECT is the first step to secure your systems, you failed to do that.Secondly, there is no monitoring system in place to detect abnormal usage of credentials. This means that any suspicious activities can go unnoticed, posing a significant risk to the security of sensitive information. DETECT, you also failed this element in any basic cybersecurity framework.Additionally, the system fails to provide prompt notifications to users regarding any security breaches or issues. This lack of timely communication can lead to delayed responses to potential threats. You need to work on your Incicdent Response Plan and notify stakeholders promptly and on timely manner according to NIST Standards.Furthermore, the training provided to users proved it was insufficient. Users are not adequately trained on how to use the system securely, which increases the likelihood of human error and security breaches.Lastly, the recovery plans are poorly managed. There are no enhancements or changes made to the incident response plan, indicating a lack of proactive measures to improve the system's security.In summary, the SchoolTool system by Mindex is highly vulnerable and does not meet the necessary security standards. I strongly urge Mindex to address these issues and improve the system's security measures. "HISHAM EL-HAMAYEL's Review Sourced from Google
Bullies. A local legend of toxic culture. "Steven Olthoff's Review Sourced from Google
One of the best companies to work for in upstate NY. Very supportive managers and great culture overall. "Kailash Joshi's Review Sourced from Google
Amazing company to work for and great building to work in! "mike pappas's Review Sourced from Google
They sure seem to think a lot of themselves. I mean, isn’t it up to the consumer to crow about how talented or creative a company's staff is? These attributes should shine through on their own. Makes one wonder who Mindex is trying to convince - themselves or clients - prospective, current or future. And, I still like ICS (Infinite Campus System) MUCH better than SchoolTool. ICS was more intuitive, more user-friendly and better set up logistically as far as I am concerned. SchoolTool so unremarkable, I forget it is even available to me. Perhaps because it is unremarkable - what with its bland interface and dull presentation - and also quite easy to forget. "L Shkane's Review Sourced from Google


