Navigant Technologies Private

Over the years, Navigant has earned the reputation of being a leader in handling outsourced operations for clients around the world. Since inception, the BPO has serviced upward of 200 international and domestic clients, inclusive of eminent industry leaders viz. Hewlett Packard, Oracle, British Telecom, Autodesk, PTC and Dassault Systems. Presently, it’s client portfolio boasts of 40 companies across sectors such as finance, education, travel, government, real estate, telecom, retail, e-commerce, automotive and others.

Navigant’s unique results measurement metrics, stringent delivery on Key Performing Indicators (KPIs) and resolve to exceed client expectations, has won it lasting relationships with many companies. It’s core strengths of a seasoned top management team, innovative technologies, skilled manpower, specialized trainings, data security, stringent quality monitoring and seamless process migration have enabled Navigant achieve meteoric rise in business operations.

The mid-size BPO is uniquely positioned in the offshore BPM/BPO space, in that it offers comprehensive business optimization solutions, much beyond the traditional BPO services. Its capacity to customise, develop, configure a solution on any Open Source platform helps cater to diverse client needs. Moreover, its ability to work on standard applications/ technologies along with skills of building solutions & applications ground up for clients, sets it apart in the industry.

To ensure delivery of quality services, Navigant hires full time manpower, exclusively dedicated to a client project. The resources come with the right qualifications, are experienced, based on client requirements and trained on industry-best practices. The company’s employee centric ecosystem ensures a low employee attrition rate of less than 1% per month against the industry standard of 4-5%.