Smarketer GmbH

We had a contract with Smarketer for the management of a Google Ads account. Our old, self-created campaign, which had run for years without any changes, performed significantly better than Smarketer's campaign. We wasted money, and Smarketer wouldn't even let us terminate the contract early. All in all, a bad and expensive experience for us. "

I strongly advise against doing business with Smarketer due to their outdated payment methods and aggressive behavior.I purchased a CSS service for €135.87. Surprisingly, a digital company in 2026 refuses to accept Credit Cards and forces clients to use SWIFT bank transfers. I transferred the full amount and explicitly covered all transaction fees via my bank.However, due to intermediary bank deductions beyond my control, a small difference occurred. Instead of acting like a professional partner, they immediately threatened me with MediaFinanz (Debt Collection Agency).It is unacceptable to treat a client like a criminal over a technical banking deduction, especially when I have proof of full payment. Zero flexibility, zero customer service, and hostile communication. Avoid this company if you don't want legal headaches. "

We've been working with Smarketer for many years and are completely satisfied. We have very competent contacts who always take care of our concerns, respond quickly, and are a great team to work with. Definitely a recommendation! "

A pretty good agency, but it really depends on the people you work with. If you're lucky, you'll get good ones; if not, you only have a chance to switch if they leave. It's not the cheapest agency, but it's still a good one. If it gets too much, you can negotiate the price, but threats are best, and only if you mean them! "

Super Service "