Televergence Overview

Number of Employees: 50 - 99

Minimal Budget: Inquire

Average Hourly Rate: Inquire

Year Founded: 1986

Televergence Solutions www.televergence.com is a telecommunications carrier who attributes over 30 years of success to quality and competitively priced products, with Service As A Competitive Advantage and C-Level Account Management.

The Company was founded and is managed by the CEO, Deb Ward, whose integrity and reputation are exemplary in the telecommunications space. She is the first and current Chairwoman of INCOMPAS (formerly known as Comptel), the industrys leading competitive telecommunications trade organization. Televergences CTO, David Deutsch, has extensive technical expertise in the call center telecommunications space, as recently demonstrated with a call center customer who was unable to get a financially impacting problem diagnosed and resolved with its Tier 1 and Tier 2 carriers. David manages the Companys fully staffed, U.S.-based Network Operating Center (NOC). The Companys technical team is familiar with most legacy and nex-gen platforms; including Dialogic, Acculabs, Brooktrout, Nortel, Avaya, and Asterick.

Televergence Solutions maintains an on-premise TDM to SIP conversion capability for legacy platforms. The Company also offers a loan equipment program for TDM to SIP conversion customers who otherwise qualify. The Solutions Portfolio includes high capacity and connectivity, Inbound Toll Free and Outbound Long Distance. Complimentary testing is available to pre-qualified candidates.

Leadership and membership roles are maintained within numerous Professional Trade Organizations, including the American Association for Public Opinion Research (AAPOR), INCOMPAS (formerly known as Comptel), Marketing Research Organization (MRA), National Association of Women Business Owners (NAWBO), Nashville Chamber of Commerce, Professional Association for Customer Engagement (PACE), Telecom Associates and Women In The Channel (WIC).