Pros
- Professional and helpful staff
- Quick response times
- High-quality customer service
- Good attention to detail
- Offers customized solutions
8917 Louetta, Suite 400, Spring, Texas 77379, United States
https://westparkcom.net
Westpark Communications
Westpark Communications Overview
Number of Employees
Under 49
Minimal Budget
Inquire
Average Hourly Rate
Inquire
Year Founded
1968
Customized to suit your individual needs, Westpark Communications embodies the quintessence of a phone answering service provider that impeccably aligns with your requirements. Our outsourced customer support endeavor is aimed at nurturing your business expansion, enhancing brand reputation, streamlining communication workflows, and perpetually ensuring customer contentment. Central to Westpark's ethos is the seamless fusion of skilled professionals, advanced technology, extensive industry know-how, and profound expertise, converging to provide unmatched call center solutions, unwavering client assistance, and 24/7 answering services.
Westpark Communications
Highlights and Considerations
Data sourced from the agency's DesignRush profile, website, and other relevant accounts, including 3rd-party platforms and AI summaries.
Cons
- Occasional technical difficulties
- May sometimes be inconsistent when communicating between departments
Westpark Communications Services
Areas of Expertise
- Call Center Expertise
Call Center Expertise
Call Center Expertise
- Appointment Setting
- Inbound
- Virtual Receptionist
Client Types
- Small Businesses
Westpark Communications Portfolio
-thumb.jpg)
Customer SupportMajor Hospital-thumb.jpg)
Customer SupportNational Home Builder-thumb.jpg)
Customer SupportReal-Estate Management Company-thumb.jpg)
Customer SupportPlumbing Company-thumb.jpg)
Customer SupportConsumer Product Distributor
Westpark Communications Reviews
Submit a review- Reliable choice for our communication needs.Project Type: Outsourced Customer SupportReview Date: 23 August, 2024Source: 3rd-party Review PlatformWestpark Communications lives up to its claim of having all the right answers. Its courteous service for us and our customers makes the agency a reliable choice for our communication needs.Rating:
- Work Quality:
- Timely Delivery:
- Responsiveness:
- Overall Costs:
- Your Satisfaction:
- Willing To Refer:
- Excellent choice for answering services.Project Type: Outsourced Customer SupportReview Date: 15 August, 2024Source: 3rd-party Review PlatformWestpark Communications impressed us from day one, swiftly stepping in when our previous answering service closed abruptly. The agency's responsiveness, efficient handling of calls, and regular communication to ensure our satisfaction make it an excellent choice for answering services.Rating:
- Work Quality:
- Timely Delivery:
- Responsiveness:
- Overall Costs:
- Your Satisfaction:
- Willing To Refer:
- We highly recommend the agency for business answering servicesProject Type: Outsourced Customer SupportReview Date: 3 August, 2024Source: 3rd-party Review PlatformSince partnering with Westpark Communications after an acquisition, we have experienced excellent call handling. The agency is professional, accommodating changes promptly. Westpark Communications' services enhance our responsiveness to customers during after-hours situations, and we highly recommend the agency for business answering services.Rating:
- Work Quality:
- Timely Delivery:
- Responsiveness:
- Overall Costs:
- Your Satisfaction:
- Willing To Refer:
- Invaluable partner since our company's inceptionProject Type: Outsourced Customer SupportReview Date: 28 June, 2024Source: 3rd-party Review PlatformWestpark Communications has been an invaluable partner since our company's inception, assisting with call overflows and supporting us during major events. The agency's contribution has played a significant role in helping us become a leading water and wastewater operations company in our region.Rating:
- Work Quality:
- Timely Delivery:
- Responsiveness:
- Overall Costs:
- Your Satisfaction:
- Willing To Refer:
- The agency handles our calls promptlyProject Type: Outsourced Customer SupportReview Date: 22 June, 2024Source: 3rd-party Review PlatformWestpark Communications has been our service provider for over 30 years, ensuring uninterrupted communication. Thanks to its professionalism and use of multiple communication methods, the agency handles our calls promptly, providing peace of mind to us and our stakeholders.Rating:
- Work Quality:
- Timely Delivery:
- Responsiveness:
- Overall Costs:
- Your Satisfaction:
- Willing To Refer:
Westpark Communications Clients
- Consumer Product Distributor (E-commerce)
- Plumbing Company
- National Home Builder
- Real-Estate Management Company
- Major Hospital
- Capital Goods Manufacturer
- Manufacturer – Independent Living Aids
- Residential & Commercial Retail Energy Provider
