TestMate

Top Rated UX Research Agency
627 Chapel St, Level 2, South Yarra, 3141, Australia
https://www.testmate.com.au/ux-researchers
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TestMate Overview

Number of Employees
Under 49
Minimal Budget
Inquire
Average Hourly Rate
Inquire
Year Founded
2015
Testmate specialises in UX research and usability testing, offering a full-service approach from planning and test design to recruitment, testing, data analysis, and actionable recommendations. They engage participants from their 8,000+ tester database to run user sessions recording real interactions, gathering feedback, and producing data-driven insights that reveal how actual users experience a site or product.

Their flexible, plug-and-play model allows businesses to access UX research expertise on demand whether to supplement internal teams, handle overflow workload, or conduct one-off user studies. The agency delivers clear, strategic reports that highlight usability issues and prioritize improvements, helping clients make design decisions grounded in empirical user data.

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TestMate Services

Industries

  • Retail
  • Consumer Goods
  • Corporate Services

Client Types

  • Enterprise / Corporate
  • Medium Businesses

TestMate Reviews


Reviews from Google Maps are available on this profile.
Our experience with TestMate has been nothing short of outstanding. They successfully recruited testers with a highly specific setup in Australia, a task no other vendor, even the most prominent players on the freelance market, was able to achieve.The project was delivered on time and their effective communication was commendable. Their management team is efficient, transparent, and highly professional. TestMate really proved to be a game-changer. I highly recommend their services! "
Denis Sulavko's Review Sourced from Google
Our company recently worked with Testmate for a project for UI/UX experience research and I'm super happy about the quality of deliveries. The reports are thorough and well-details.We've worked with 2 researchers of the team and both of them are very knowledgable and provided us great insights.Definitely will consider working with Testmate again for future project and recommend Testmate to anyone who are looking for user testing services. "
Angie Liu's Review Sourced from Google
Testmate exceeded our expectations with their exceptional service and timely delivery in facilitating end-to-end user testing and UX improvement. Their ability to gather qualitative data has been instrumental in our continuous improvement efforts. The feedback we received from the tests was critical in providing us with clear action points for enhancing our website’s user experience.The team’s knowledge and ability to explain the findings were commendable, enabling us to derive actionable items effectively. We will confidently recommend Testmate to other businesses seeking user testing services. "
Emma Taxibox's Review Sourced from Google
We engaged Testmate to conduct an extensive User Testing and UX review of our website. The outcomes surpassed our expectations. Although the feedback from test participants was candid and critical, it provided valuable insights. The Testmate team efficiently delivered clear action points an optimistic outlook.Our decision to hire them was motivated by the need of receiving constructive criticism accompanied by actionable solutions, and Testmate fulfilled this requirement admirably. "
Ignacio Larralde's Review Sourced from Google
We are a government agency and we were very happy with TestMate, who we used to test our new website. They offer an extremely competitive, full-package user testing service. They worked with us to recruit testers and design tasks and scripts, and then ran the show. They recorded sessions and documented findings in very user-friendly packages, and their data and analysis gave us valuable, actionable insights. We would definitely use TestMate again. "
Michael Day's Review Sourced from Google

TestMate Clients

Westpac
Best & Less
Dyson