The Alex André

The atmosphere of the place is the only thing I really loved.The food I had unfortunately was pretty mediocre and service was poor, no one checked on us to see if we needed something !It’s a nice place to come just for the view and maybe drinks. "

This restaurant has stunning views that create a nice atmosphere for dining. Unfortunately, it was uncomfortably hot both inside and outside.The staff seemed busy and service wasn’t the most attentive or efficient. The food was okay, but lacked flavor and seasoning.Overall, it’s a good spot to enjoy, but not the best choice if you’re looking for top-notch food and service. "

A great spot, especially for the fantastic rooftop terrace with views over the city. It's located right in the Skyline Plaza, making it super convenient for a break from shopping or for after-work drinks. We just went for cocktails and the selection was good and the drinks were well-made. It can get very busy, so be prepared for a lively atmosphere, but the view and vibes are worth it. "

I ordered the classic cheeseburger, but the patty was a bit lacking in flavor. On the bright side, the fries were absolutely delicious! I also tried the raspberry juice, which was refreshingly enjoyable—not overly sweet. The atmosphere of the place is stunning, located at the very top of a skyscraper, offering breathtaking views. However, one staff member seemed a bit tense when it came to handling the payment—perhaps they’re not fans of counting coins! "

I had dinner with my friends at Alex, a popular restaurant in Frankfurt that offers breakfast, lunch, and dinner options. The menu caught my attention as it featured a variety of dishes from around the world, including Asian, Mediterranean, and German cuisine. However, my experience at this restaurant was not entirely satisfying. I decided to try the chicken schnitzel, but unfortunately, it fell below my expectations in terms of taste and texture. The chicken was dry, and the crumbs on the schnitzel were overcooked, resulting in a less enjoyable dining experience. On the other hand, my friend ordered the Alex cheeseburger, which was slightly better than average. It seems that the burger was more palatable compared to the chicken schnitzel. Tye special winter mules that i tried was tasty.In terms of service, I must say that the restaurant needs significant attention and improvement. The customer service was poor, exemplified by an incident where the waiter raised his voice at my friend because he couldn't hear his answer regarding his dessert order. The crowded nature of the place seemed to overwhelm and stress the staff, leading to mistakes being made. To enhance the customer experience and reduce mistakes among the staff, my recommendation would be to have more staff members available. Overall, my experience at Alex was not entirely satisfactory. While the menu offered interesting options from various cuisines, the execution of the dishes, particularly the chicken schnitzel, left much to be desired. Additionally, the poor customer service and overwhelmed staff further detracted from the overall dining experience. It is my hope that the restaurant takes these criticisms constructively and works towards improving their food quality, service, and staffing to provide a better experience for their customers. "