Zara Creative

Hi! I recently purchased my grandson some clothing from Zara on line. One the sweatshirts came which is a creamy white and it had what looks like red sauce spots on it. I called to hopefully get a new one. They said it’s all sold out. And I said if I attempt to take out the stains myself can I get a discount and the gentleman said “No” the only thing you can do is return it. I said can I talk to someone else because he was quite rude and he said “No.” So I said I will never order from Zara again and his reply was “Ok.” They have very poor customer service. I have never experienced anything like this with any store! My recommendations is if you want to buy from Zara only go to the store where you know your clothes aren’t being mailed to you used with red sauce on them! "

The store is always in complete disarray. Clothing is thrown all over the place, drinks are left on shelves, and it’s just dirty and overwhelming to walk through. It makes it really hard to shop or enjoy being in the store. I hope management can step in to improve cleanliness and organization because the deals aren’t worth the chaos. "

I have never been to a Zara that has taken so long to checkout, genuinely. I’ve been to ones in London, LA, NYC, and for some reason this specific Zara takes hours to get through the line (not over-exaggerating). The workers never seem to hustle when the line is long and i’m not even trying to be a Karen, my first ever job was in retail! I rarely write bad reviews too, but this place actually called for it. I’d avoid this Zara, unless you have a parent to just stand in line for you (dad). 😹 "

Need more than one fitting room it's a popular store. Love the items that I bought and need more color n the clothes "

The store store looks really appealing from the outside. They have some sales going on right now overall it doesn’t seem like there’s a lot of stuff in there, but I need to choose from nice stuff and very friendly people working in there definitely recommended. I wish the selection was a little bit bigger. "